Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile
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03-27-2019 09:39 PM - edited 01-05-2022 07:00 AM
So far I referred 31 friends of mine, since Feb. 2019. I got confirmation via text each time and I have "Refer-a-Friend Reward ($31)" in my online. But I only got payment for 14 referrals, so far.
What should I do?? Please help. Thanks.
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03-28-2019 09:11 AM
Thanks all for your help. Everyone activated online and they received $25 in return. I was waiting for a while to show-up in my account. I sent pm to moderator now. Waiting for the reply.
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03-28-2019 12:28 AM - edited 03-28-2019 12:31 AM
Somethings about the referals
If they activate in a store you do not get a $25 credit at activation, that is only for online activations.
Also they have to still be using public mobile in order for you to get the $1 discount.
If they activated online and are all still with public mobile contact a moderator at this link to restore your reward bonus.
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03-27-2019 10:56 PM
@PublicMobile12 Wow. You did a good job!
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03-27-2019 10:11 PM
@Dunkman wrote:Another thing to consider is if your friends signed up at home versus in store.
If in store, you will only get ongoing $1/month credit instead of $25.
Ah yes, @PublicMobile12 , if you're referring to the $25 referral credit, what @Dunkman is saying is likely the reason. How about your friend rewards, does it show $31 at least? Oh well, you've swimming in referral credits for the 14 friends that activated online.
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03-27-2019 10:01 PM
Another thing to consider is if your friends signed up at home versus in store.
If in store, you will only get ongoing $1/month credit instead of $25.
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03-27-2019 09:49 PM
@PublicMobile12 wrote:So far I referred 31 friends of mine, since Feb. 2019. I got confirmation via text each time and I have "Refer-a-Friend Reward ($31)" in my online. But I only got payment for 14 referrals, so far.
What should I do?? Please help. Thanks.
Are all of them still active PM account holders?
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
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03-27-2019 09:44 PM
@PublicMobile12 a écrit :So far I referred 31 friends of mine, since Feb. 2019. I got confirmation via text each time and I have "Refer-a-Friend Reward ($31)" in my online. But I only got payment for 14 referrals, so far.
What should I do?? Please help. Thanks.
The only thing to do is to write a message to the moderator https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 and let us know if there is a restriction after 14 referrals. Waiting time is few hours to 2 days.
