Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi there, hubby just set up with public mobile but now he can not recieve my calls.Im with public mobile too. He also can not send text messages to other providers.I had no troubles what so ever. Any tips for us ??? Thanks Madeleine
I activated SIM card and it will not fit in IPHONE SE. Help!
No service all day today. Made payment manually, even though not due for two more days on Auto Pay. Still No Service.
Hi everyone, I just paid my bills yesterday, I supposed to have 1 gig of data.It says its exhausted, but when I check the usage..I didn't.A purchased 200mb addon i can see it added on my account, still...no internet. My phone is nokia 4.2 Please help...
Not again.... Any idea what triggers this ? I tried to post something in the lounge
I have activated my account and Telus cut off service. I inserted the new activated sim to my unlocked phone but when someone calls it says 6UC2 - number not in service, and wont let me make outgoing calls either. What am I missing?
Noticed this about 2 weeks ago and it seems to persist to this day. I seem to be averaging about -110 to -120 dBm which is very weak signal. I've 'missed calls' where I dont even get a buzz but I see a notification that I have voice mail already. Tho...
Hi all, can anyone help out how to send text message from PM phone to Chinese mobile number? I have tried but not delivered+86 (Chinese number)01186 (Chinese number) Thanks
Hi,welcome to the community
My daughter's account indicates it has been suspended, but we are on Autopay and I have confirmed th
I have been with Public mobile a couple yesrs, and like their service.My sim card is constanyly refreshing on my fairly new samsung A70, and research is telling me the sim card is probably bad.I'm in FL for the winter and would like to find a solutio...
If I do not pay the phone bill in time, this number will be recycled by the company in a few months
Hello. My account will be permanently deactivated in December 29, 2020.Is it possible to receive an extension on this? I haven't been able to afford to put a single dollar into the account due to financial circumstances. However i think i will be abl...
Hi I ported out my bell phone to public mobile I changed bell sim card to public mobile sim card. I know phone is unlocked because I bought it from Costco Canada. After inserting public mobile sim card, I am getting this message invalid Sim card,...
I initiated Public Mobile Service on Monday and cannot get the system to provide the second month free that is a promotion. My phone number is 403xxxxxxx and my e mail is xxxxxxxxx. Please investigate. edit: personal info removed by NDesai.
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I got a text message from Public Mobile about deals on phones through Koodo. Do I have to create a separate account on Koodo just to get the phone? Then just transfer my SIM card to the new phone? Thanks in advance!
Hi, I'm from Kingston, Ontario. I was browsing the earlier messages about spotty data and it seems that it has to do with phone quality? Idk, maybe?Any ways, in my case I do not really get to choose when I can use my data. Whenever I leave my place, ...
I am trying to cancel my Public Mobile service but I forgot my login password and also can’t get the answer to the security question. I have tried the alternate retrieval method (last 4 digits on card number, last billing amount etc.) and sent it for...
Something wrong with my internet can u pls help me with it??
I have been logout of my account and can not log back in. Message directed me to contact Public Mobile. Not sure what to do. Any help would be appreciated?
I’m getting calls from my previous providers. I want to check with public mobile if they can offer me a better plan for same monthly I’m paying or give me a discount with current plan on my monthly bill? I’m on $30 plan with 2 GB data...:
Hi there... Does anyone know the answer to these questions? When does the free 5 gigs get applied? I activated at a kiosk and they advised me of it, but I don't see it on the account? In addition, I was told that I would get a credit for the cost of ...
December 26th to Jan 1st 2021. Plans $25 or higher.
