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I recently changed from the $50 plan to the $15 plan. I had problems with the transfer of the plans and then it got resolved. Then i was using my servive and all was good until i hit the limit of calls.. and now when i make a y call it says it cannot...

I need a puk code because my sim is locked now and I've submitted a ticket about the problem. The mod contacted me requiring more info such as my account number and the last 4 digits of my credit card. The email also stated do not reply to this email...