Hi,I am trying to suspend my account before payment is taken tonight and
I can't find it in my account? I can't find the quick links either? I am
running out of time!!!! Any help would be appreciated. Thanks
I just reactivated my account after having it suspended via lost/stolen
so when I suspended it no rewards were applied unlike being suspended
for non-payment where as your rewards are applied to the account then
you're suspended. So once I have react...
Hi I'm helping out my friend set up their self serve to get the free
gifts but it wont recognize his phone number. We've already sent in a
ticket but wondering if there is any other way to fix this before the
midnight deadline? He activated in store.
Hi Community,I need some help with my phone. I lent my sim card to a
friend to test out a couple of phones ( both were telus phones it worked
fine.) But when i put my sim card back in my phone theres a message sim
card is locked emegency calls only. ...
@dust2dust OMG!! THANK YOU! How would anyone know that they had to do
that find a link? Everything is greyed out you can't do anything in your
account even though it told me I had enough funds to renew my plan? How
stupid is that? The new self serve ...
@dust2dust Did they change the way they renew your plan? I had a balance
of $14. My rewards were applied and my balance is now $22. But it says
I've been suspended. But the plan renewed at midnight like it usually
does? I meant to suspend before midn...
@Bobo7268 Clear your browser and login to your account using private
mode. Go to the plan and add-ons page in your account and scroll down to
the bottom where it says promotional data. Do you see it there? That's
if the extra 500mb of data is promoti...