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treefrog
Town Hero / Héro de la Ville
since ‎06-17-2020
‎01-03-2023

User Statistics

  • 251 Posts
  • 8 Solutions
  • 3301 Bravos Given
  • 771 Bravos Received

User Activity

Where did lost/stolen go?

09-15-2022
Hi,I am trying to suspend my account before payment is taken tonight and I can't find it in my account? I can't find the quick links either? I am running out of time!!!! Any help would be appreciated. Thanks

Reactivate my account

06-25-2021
Hi everyone,I'm reactivating my account but I need to change plans first. What's the right way to do this? Thank you

Rewards after suspension

02-26-2021
I just reactivated my account after having it suspended via lost/stolen so when I suspended it no rewards were applied unlike being suspended for non-payment where as your rewards are applied to the account then you're suspended. So once I have react...

Can't set up self serve

12-31-2020
Hi I'm helping out my friend set up their self serve to get the free gifts but it wont recognize his phone number. We've already sent in a ticket but wondering if there is any other way to fix this before the midnight deadline? He activated in store.

Phone says sim card locked

10-20-2020
Hi Community,I need some help with my phone. I lent my sim card to a friend to test out a couple of phones ( both were telus phones it worked fine.) But when i put my sim card back in my phone theres a message sim card is locked emegency calls only. ...
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