[New] Help Us Enhance Your Web Experience - User Testing

[Ck_PM]

Hello Community,

We're excited to introduce a new feature on our website and would like your feedback. Participate in a quick user test that takes no more than 5 minutes.

Click this link to get started: User Testing Survey.

What's Happening? You've probably noticed that many websites now ask for your consent to store cookies. Cookies are small text files used to remember information about your visits and preferences. They help make your online experience smoother and more personalized.

We're planning to implement a new cookie management tool that gives you control over the cookies you accept or decline on our site.

We Need Your Input: We're looking for feedback from about 50 users. Your insights will help us refine this feature before we roll it out in the next 60 days. If the survey link doesn't work, it means we've reached our participant limit for this session. But don't worry, we'll have more opportunities for you to provide feedback on future updates.

Have Questions? If you have any questions about this testing, please drop them in the comments below. We're here to provide answers and appreciate your involvement.

Thank you for helping us improve your Public Mobile experience

- The Public Mobile Team

[tonisage]

Completed it but got an error in the end. I guess the 50 users are complete already. Anyways, my options were 3-1-2, in the order of least distracting.

[David_J]

Thanks @slusagm 

[David_J]

Thanks @mitchnet12 

[mitchnet12]

Still receiving a server error. Design #3 with the ribbon on top is the least distracting option. Hopefully it's less annoying than having to confirm Eversafe multiple times a day!

[slusagm]

I was able to complete the survey. Easy to load and don't have to spend too much time

[LitlLdy]

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@David_J wrote:

Hi @LitlLdy  - thanks for the feedback. I'll take a look at the platform to confirm it's working as expected.

David_J

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@David_J ,

Thank you. I thought I should mention it just incase there is en error restricting customers from submitting their feedback. If so, I will try again later. 😊 

[David_J]

Hi @LitlLdy  - thanks for the feedback. I'll take a look at the platform to confirm it's working as expected.

David_J

[LitlLdy]

@Ck_PM ,

I participated in the test & here’s feedback on what I experienced. It was quick & simple but… at the very end of it I received an error message! I wasn’t able to successfully submit it! 😞 I tried different browsers using private/ incognito mode & received the same error message each time. Sorry, I tried.

Edit: To add, the link worked & I answered all the questions but at the end where I submit it is where the error message occurred.
Maybe you have already received 50 participants but the link still worked for me to answer all the questions, it just wouldn’t submit (error message) it at end of it all!

[mitchnet12]

Sorry, the link won't accept my response.

I keep accepting these web site cookie offers but never get any.