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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 24710 Views
  • 135 replies
  • 34 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 36253 Views
  • 185 replies
  • 27 Bravos

Resolved! LTE on the Nexus 4

While searching the forums (and Google) trying to fix a minor problem with the touchscreen on my Nexus 4, I came across a video showing how to enable LTE on the device. Since this is a 3G-only phone (which I've had for almost 3 years now), I laughed ...

Resolved! Winners of the Giveaways

I saw in the other thread that winners are emailed. If you got an email saying that you won one of the prizes, please post below. 

mtalha88 by Good Citizen / Bon Citoyen
  • 5799 Views
  • 52 replies
  • 0 Bravos

Resolved! Blackberry Priv APN issues

I recently got a Priv and had some trouble sending MMS. I did find a temporary solution but I will explain that later on. The Priv was oringinally locked to Bell, but I had it unlocked. I found that the other day I couldn't send MMS through the nativ...

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Solid by Good Citizen / Bon Citoyen
  • 4863 Views
  • 5 replies
  • 0 Bravos

What would you love to see PM offer in 2016?

2016 is approaching fast. What do you think PM will offer in 2016?I for one hope these:more add-on data options, data rate-plans, 120 or 150 day term, better cs with txt support, more short codes added, some useful premium messaging services as long ...

makkahn28 by Mayor / Maire
  • 2092 Views
  • 8 replies
  • 2 Bravos

iPhone 4 iOS 7.1.2: MMS pix not working (but cell data fine)

Is it possible to send/receive MMS pic messages on iPhone 4 running iOS 7.1.2? The phone DOES have cellular data and it can send and receive text-only MMS and iMessages, but it cannot send or receive MMS messages with pictures. Can this be fixed with...

PDub by Good Citizen / Bon Citoyen
  • 2317 Views
  • 5 replies
  • 0 Bravos

Resolved! Halifax

I'm am former PM employee, happy with my service. I want to PM buy a phone and a plan for my son in Halifax. Will that work? Can he get a Halifax number? What would you suggest? Thanks 

Scoop by Great Citizen / Super Citoyen
  • 2875 Views
  • 14 replies
  • 0 Bravos

Phone suggestion

Hello. I am new to the mobile phone world and would like a phone suggestion. I have a 250$ budget and no idea which phone to get despite doing some research. Any help would be appreciated. I was going to try getting one through Orchard since that see...

DemiLiard by Good Citizen / Bon Citoyen
  • 4510 Views
  • 35 replies
  • 0 Bravos

Define giveaway

I appreciate PM going through the trouble and expense of doing a holiday promotion, but technically if you look at the definition of a giveaway it doesn't include PM members doing advertising for PM. The instagram, twitter, and now youtube days of th...

IWIK by Town Hero / Héro de la Ville
  • 1946 Views
  • 5 replies
  • 5 Bravos

Resolved! Account on hold

I am going to france in a few days for 30 days. My month started only a few days ago. Is it possible to put my account on hold and when i comeback, i would just continue the month i put on hold?

rayroy87 by Good Citizen / Bon Citoyen
  • 1144 Views
  • 2 replies
  • 0 Bravos

Did you win anything from contests?

Contest so far is awesome, and i am sure it will only get better and better.  So, if anyone won anything can thank PM or congraluate others or simply share their feeling.  I hope some of you community members won something so you can share with other...

NDesai by Oracle
  • 7528 Views
  • 93 replies
  • 0 Bravos

14 Days of Giveaways

Why is the contest only limited to those who have a twitter account?????

Diesel by Great Neighbour / Super Voisin
  • 1351 Views
  • 7 replies
  • 0 Bravos

Contest

I can not enter the 14 days giveaway.

Pmm by Great Neighbour / Super Voisin
  • 1320 Views
  • 6 replies
  • 0 Bravos

How to put up a Christmas tree

I don't know about you but I'm super stoked about the new Star Wars: Force Awakens coming December 18th.   So I couldn't resist sharing this as it ties nicely into the season: Star Wars xmas tree      

Dave_M by Retraité / Retired
  • 1071 Views
  • 4 replies
  • 4 Bravos

Day 2 - 14 Days of GiveAways

http://14days.publicmobile.ca/?wpnd_cid=fu1374ag9v1o0pce/#wp_popup_1251335 Good Luck!  

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Bigmac by Model Citizen / Citoyen Modèle
  • 3630 Views
  • 16 replies
  • 2 Bravos

When Input IS NOT Input

Hi All, Just been noticing that people are adding comments to New Ideas that have nothing to do with the idea.  Or are voicing their own personal preference which is opposite of what the idea is, much like it's up for debate, or they ignorantly try t...

mtm by Good Citizen / Bon Citoyen
  • 2500 Views
  • 15 replies
  • 2 Bravos

Resolved! Amex still not working for autopay?

Looking through similar issues in this forum, I see that using Amex for autopay has been a problem in the past but was supposed to have been fixed. However, I made several attempts to set up mine yesterday and they all failed, (the box appeared to ac...

JaK by Deputy Mayor / Adjoint au Maire
  • 4521 Views
  • 19 replies
  • 0 Bravos

Calling from Strange# or Advertising/Survey people

Hi there, I think this case would be common to most people here. But my PM# is new and I only share this number to my family and closest friend. Also I never used this number to register on any account... But today I still got a call from +1-855-561-...

Bigmac by Model Citizen / Citoyen Modèle
  • 1425 Views
  • 7 replies
  • 0 Bravos

Switching from Samsung to iPhone 3gs

Hi, my Samsung died on me and I was given a working, unlocked iPhone 3 gs. I'd used it with various providers while travelling in Europe and South America and it worked just fine. But I get a "No Service" notice from Public. The phone returns my IMEI...

Kikanada by Good Citizen / Bon Citoyen
  • 3072 Views
  • 25 replies
  • 0 Bravos

Resolved! No name on caller ID?

When i call my home phone only my number is shown. How can i also put my name there so when i call people they see my name?

samgabbay by Model Citizen / Citoyen Modèle
  • 3678 Views
  • 9 replies
  • 0 Bravos

Nervous about switching...

I'm currently a Koodo Prepaid customer. My rollover date is coming up, I have a PM SIM card (2 actually, I ordered one for me and one for someone else, but didn't give it to them yet), so I want to switch. All that said, I'm *really* worried somethin...

rob79 by Model Citizen / Citoyen Modèle
  • 4065 Views
  • 54 replies
  • 0 Bravos

Resolved! Will the moto g from telus work with PM

Hello, If I buy the Moto g(3rd gen) from the telus online store will it work with Public Mobile? Or will I need to unlock it? I did search for a bit and I'm having a hard time figuring out if it's supported by the PM network or not.  Other option is ...

Fujtaj by Good Citizen / Bon Citoyen
  • 2101 Views
  • 8 replies
  • 0 Bravos

Resolved! Roaming In canada?

So i was able to getmy hands on the Blackberry 9900 Just for texting and calling but once i put my sim in it says im roaming?! im in canada in montreal. Can this be a sim issue? On the Sim it  but when i check the phone number on the dialer its a 917...

samgabbay by Model Citizen / Citoyen Modèle
  • 3710 Views
  • 11 replies
  • 0 Bravos

Finally got my treat!

Remeber that scanvenger hunt? I retweeted PM tweet about a month ago. And finally i got the nice looking T-Shirt. It has small PM logo at the back.  It came in nice pizza type box with Overnight shipping (impressive) and included sim card too  Spoile...

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NDesai by Oracle
  • 2364 Views
  • 7 replies
  • 6 Bravos

Resolved! Numbers that call no caller ID?

There's or a weird +1 where my phone doesent match it with the numbers in my contacts or sometimes it doesent resolve the caller ID

samgabbay by Model Citizen / Citoyen Modèle
  • 1557 Views
  • 1 replies
  • 0 Bravos
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