Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I was told when I signed up that my monthly bill would be $ 10.00 plus taxes = $11.20. I just realized that Mobil has been charging my credit card more than what I signed up for. Since June My credit card has been overcharge. The master card credi...
Where do you suģest buying a reasonably priced unlocked phone ? Thanks.
This post isn't meant to scare anyone from not using referrals but I just want to make people aware what happens when you use a referral. So I have had a few members reach out to me about how they received unsolicited referral offers and if they woul...
I am signed up on auto pay but not really sure how that works now as I thought it would automatically charge my card every 30 days which should of been today but instead my accountexpiredandit said I needed to top my account ?
PLEASE HELP! I want to smash this phone. How do I get it to recognize words?
Was just playing with this over on Koodo and no idea why it is what it isJust curious for any members feedback on Public (want to see if this is a Telus limitation or something) From my experiance, you normaly are supposed to dial +country code then ...
I was asking about activating my account, and while doing it someone pm'ed me with kind introduction to refer his number when activating. I entered his number as a referral, but in my rewards section, I do not see the $10 credit given to the new cust...
I have only been with PM for 5 days but since day 1 I have not been able to send or receive picture messages. I have checked my plan and it's all included but eveytime I try to send it says not delivered. My grandaughter said she has been sendign me ...
Hi, I was activating a new sim and porting a number from TELUS.I got an error message: Oops ... It seems that something went wrong .. Please href=" https://publicmobile.ca/en/on/get-help" Target="_blank">email us to get your account operational. We a...
I have trying to get help for my data plan which has mysteriously stopped working. I have sent several messages to the Moderator team but no one has responded to help. I am stuck with no data and there is no way to get help from Public Mobile as ther...
Hi there,I submitted order 146276 on September 5th and have not yet received my SIM card in the mail. Please let me know if you can help.
Hi all,Im looking to activate a new account for my son with just data. Is it possible to set up a reccurring data plan or a pay as you go data "add on". Or do I have to sign up for a voice and text plan as well? Thanks in Advance
New Phone: Zenfone zoom.-Public Mobile shows up on phone, shows my number.-*611 reveals all the correct info (paid up until Nov)-wifi works Data will not activate. Help!
I opened a PM account in October, 2017. I forgot the password, and the system only gives this error:"ForgotPassword/LoginUnsuccessfulUser_LoginDisabled" I tried incognito mode, different browser, clearing cache and so on, but nothing works. Second pr...
If i put the $10 plan on my credit card will i get the $2 off ever month will it make it $8 ????
I ported my chatr number and now I can't receive incoming calls please help.
Hello Community.Yesterday I did a system update on my phone, and the update eliminated the stock email app built into Android. (Not sure what they were thinking.) Does anyone have a suggestion for a good email app to access my POP3 email account?
How long does it take to port a number from PC mobile, it has been 48 hours since I requested port and no action has been initiated.
Still can't this dumass public mobile to work on my phone.. I bet I can't even get a refund do to no call centre's.. I tryed everything..
I called rogers n got a unlock code when I summit the code it doesn't take I repeat n still nothing.. Any suggestions
Good morning I am presently locked out of my acvount, and phone isn't working. It's my fault with a card switch, but I want to go in and correct and can't. Sent a pm to moderator team, and clicked the link for email (forgot password) but nothing ...
Just wondering if PM supports the Apple Watch Series 4 GPS+Cellular phone? Thanks.
Hello everyone. There seems to be a lot of discussion regarding the Koodo offer being received. I thought I would share the response to my question regarding the offer and how it works.I will point out that initially I called Koodo support and they t...
Looking at PM's counterparts...Lucky and Chatr both have Chinese pages. (Not sure about other languages, but Chinese do form a significant linguistic minority already.Chatr and Fido had ran commercials with multiple languages. Example.In my opinion, ...
I just signed on public mobile and i do not get any data on my iphone 6s
Hi everyone!I've had an agonizing experience prying my number out of Fido's hands and I want to spare you all some pain. If you have trouble porting a number out of Fido, do not call customer service! They can't help you and will most likely waste a ...
Hi All,I have been in the states since yesterday. I added the 15 dollar US talk text and data bundle. Talk and text work great, but have zero data access. When I look at my add on page it shows this bundle twice, that's the only odd thing I've ...
Hi, I have a Public Mobile Sim since the summers but I stopped using it since July 16th 2018. I want to reactivate it now. I used to have a plan $35 talk + text + 1gb data but now I want to reactivate with a changed plan which is $20 talk only. I cli...
The basic $10/mo plan is OK but just a bit too limited. The $20 plan with talk has no text. Any chance of a $20 plan that is basically a doubled $10 plan? Can you port in phone numbers that already exist as well?
I have recently ported my number over to Koodo and now my Public Mobile Self Serve account is now gone. I had over $130 in bill credits that I pre-paid by buying vouchers at shoppers drug mart. Now it's compeltely gone and I can't log in. I'm extreme...
