Hello Community, We wanted to give you an update that Activations, My Account Access and Ticket submissions will be unavailable during the following maintenance window: October 20 | 1:00 AM EST to 10:00 AM EST or October 19 | 10:00 PM PST to 7:...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi Everyone New to public mobile. I was with Rogers/Fido for about 14 years. I set up the account today and all is great. The only bug I ran into was during the registration when adding a refer a friend phone number. A friend I work with who has b...
Have a koodo branded but network unlocked lg g4 on which I can't get data to work. Ported number from koodo and lte was working wonderfully on koodos system. Now for some reason or the other even after several hours of apn setting changes, restarts n...
A bit frustrated spent over an hour filling in information online. Paid, IMEI good . . .can't make a call. Please help!!!
Hello! I'm new here =] I recently (15 minutes ago) activated my Public Mobile SIM and ported my old wind number. I'm on the $120 plan. I cannot receive incoming calls or texts for some reason but I can make outgoing calls and send outgoing texts. Do ...
I have a question regarding my account. My last payment was May 25. After that I did not pay because I am travelling during the summer. I received a survey from Public Mobile writing: "Your feedback is important to us so we can understand why you lef...
Any suggestions on how to get the data to work on an iphone 4 from Telus? I referrred a friend and we put in the IMEI number before he signed up and it said it will work...phone/texting works but data does not. Already committed & paid to a 90 day ...
So my auto pay date is Aug 2, so I'm expecting to be charged today for the next 90 days.The issue is my data is used up until then, so data is not working for me. When does Auto Pay happen? What time usually? Also,I see the new $40/month plan for 90 ...
I have canada wide, global text and 6gb. Paid for 90 days. But for some reason i cannot use data. I am using an unlocked iphone 6 plus. Calling works. I tried changing my network settings from the default isp.telus.com to sp.mb.com does not work. Tri...
I was signed up for the plan (including unlimited canadian-wide calls and text messgages with 4GB data) of 90 days for $135.but today when I checked my current plan, I found the amount of my plan is $180. Can anyone tell me what happened to this?More...
Hi, I have activated my sim card for the 90 days 6gb $140+tax plan just about 12 days ago, and now we have the better deal with the same plan, which charges only $120+tax per 90 days. I emailed for my concern to change my current plan few days ago bu...
I used publicmobile two month ago.I am using Fido now, I want to back to publicmobile.How can I use back my old ID? I find my old ID is locked.
Hi, I have a little problem... when I get an MMS while my data is turned off, it is not automatically downloaded. I get a notification, but I get an error that says "Could not download". I then have to turn my data on, and manually download the mes...
Hello I'm really pleased with PM's new plans. Impressed that PM is paying such close attention to their customers. I am currently on the 90 Day Plan with Province Wide Text, International Texting and 6GB of data and now the price has now gone done o...
I remember reading in the community about this issue but was unable to find it again. Just a question, what does TELUS (the owner of Public Mobile, Telus and Koodo) have to fear by blocking text messages being sent from Twitter? People will not alway...
I want to keep my 1GB 90 dollars plan. but the price shows 135. I am wordering how much it will charge me on renew date.
WHO's on the new Plan(s) and reaching their One Year anniversary for PM Loyalty rewards? I am, as of August, hopefully I'll see the Loyalty rewards being applied soon, and I'll inform all my fav Public Communities about this. Since I am on the 90 Day...
I received the following "Sorry your account activation has failed" after I tried to port another number - this time from Bell. Darren
Hello eveyone, first i would like to start with , i deposit money in my account today (60$) , also it shows 0$ amount due , despite everything still i can not call anyone or text , additonaly it says next renewial is 29 agu. How can i buy a plan righ...
Since signing on with this Self-Serve only mobile carrier back in the month of June 2016, I have had nothing but issues where Payment wasn't properly being acknowldeged as being received, but Funds had been applied to my account, and payment history ...
http://forums.redflagdeals.com/public-mobile-new-plan-38-unlimited-provincial-talk-international-text-2gb-2027437/ I posted a thread about PM's new $38 plan with 2GB data (if autopay is signed up) so far has 27 pages of comments in 3 days! I should b...
I would like to piggy back on this thread if that's OK. Hey folks, I've been on the road since my last autopay update and my phone is active but I cannot access data. (Mobile data is active on the phone and wifi works but no data is coming through)....
The provincial calling, Canada texting, 1 GB data plan is fading from our memories. Though thanks to PM's kindly grandfathering offer, it will live on for the lucky few who registered before July 28/16. Good news though, if you are willing to make a...
If I plan on going to europe will my phone still work there?
I would really love to see PM do some kind of wifi calling in the near future. Also, not make it count towards airtime would be nice. What does everyone think about it?
I'm currently with Rogers, but will port over to PM after I receive my SIM. I'd like to know if there's any ex-Rogers user, could you please tell me how do the data speed/reception compare? I'm in GTA area, Mississauga. Appreciate your help, a screen...
Hi, I ordered a SIM card. How do I know where it is in the process. We should have received it by now..
I've been a customer for a while and did not recieve the Autopay Reward this 90 day period, I have been recieving it previously, I changed nothing about my plan so was surprised when the bill came and I was charged a higher rate ($6+tax). I submitted...
Hey all, just wondering if there has been anymore thoughts about a simple way to share PM and get credited for new members?I was really hoping there could be a web link that I could send out in email, Twitter, Facebook etc. that would aut populate my...
Hello, I am about to move up to Canada(Toronto specifically) and I want to figure out if my phone will work with the needed frequencies. I plan on getting a simcard and using just the data option.This is the phone that I have but I have had seen con...
A friend of mine is on a really crappy plan with Telus, and has a phone that's quite old. She really wants an Samsung Galaxy S7, but they are so bloody expensive to buy outright at $900 Canadian! So this morning I did a bit of research for her about...
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