Accidentally activated my US Roaming too early.. help!

[gracety]

Hi community friends,

I just purchased the US Roaming Add-on for $20 (talk, text, data) and meant to activate it for next Monday but accidentally applied for it to begin today.

Is there any way I can reverse that so I can still get my coverage while I am in the US next Monday to Thursday?

Thank you in advance for your knowledge and help!

Grace

[Mary_M]

We try to do our best 🙂 @acekiller 

Cheers,

Mary

[Acekiller]

good for u! koodos to the mod for doing the right thing!

[gracety · Accepted solution]

Update: After reaching out to a moderator via PM, they were able to remove the add-on from my account and credit me back the $20 roaming package to add back on at my intended usage period.

Thanks everyone for your help!

[Luddite]

And the 10 days includes the day of activation.

[SD08]

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@passiveegg wrote:
The roaming add on from what I know works for 1 month from when you start the addon. If anything, just personally message a moderator and they should help you.

Wish you the best of luck.

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@passiveegg

The U.S. roaming add-ons are all of 10-day duration only:

https://publicmobile.ca/en/on/plans

[passiveegg]

The roaming add on from what I know works for 1 month from when you start the addon. If anything, just personally message a moderator and they should help you.

Wish you the best of luck.

[Luddite]

Probably not, but then "nothing ventured nothing gained". 

Click this: message to moderators to send a private message to the moderator team with your phone number and a polite request for consideration.