URGENT HELP PLEASE, my only line of communication!!

[Cj1950]

My plan was to AutoPay on Aug16, I was on vacation and went to use phone and it says suspended due insufficient funds, I went to bank they assured me nothing wrong and then I used to make purchase to make sure.  *611 told me in on,t needed 22$ so I add 40... phone still does not work and card is still getting same message. I do not have any other card to try with please help fix this issue I have been without phone for 6 days now!!!! 

[Luddite · Accepted solution]

It's a recent glitch. Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation. Extar patience today please; they are a bit backlogged from issues over the weekend.

Meanwhile, to make phone calls try an application like that from fongo.com. It provides free calling across Canada from wherever you are connected to wifi.