Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
HiI found someones pink & white Appple Iphone S Holloween night in Millwoods, Edmonton, AB
Dear Public Mobile, I have registered the autopay system for a long time and there was no problem until today. First of all, I received a text message and show me that the rewards have been applied to my account which makes me think that the payment ...
I am attempting to port my land line number to my cell. I am unable to recieve calls. It rings on the caller phone but not on mine. A person at Walmart suggested it can take up to 5 working days for the porting to be finalized. I would appreciate con...
Wow, This is really ridiculous. It takes 30 minutes to take an action on my post which is deleted now, but then it takes more than 48 hours to get the simple replies from the moderators. How screw up is this? Worst of all, I can't even get away from ...
Just signed up and my phone is continuously dropping service and every day it is getting worse. Is this a defective SIM card issue?
I bought a voucher in Montague Superstore on 10/31. Either the PIN# or Voucher# is not working. What should I do?
@CS_AgentTotally messed up!! I have two PM accounts and sent a msg to the mod team using the wrong account. Even worse, it is a porting request!!!!! Any way I can recall that msg?I did log in the right account in "My account" Page, but it seems the C...
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I selected a 30-day talk and text plan, with an add-on of 200mb of data. I was billed for both the first time around (August), but after that, only for the plan itself. My Transaction History shows those charges, but one line reads "Do_Not_Use_200MB ...
Hello, I signed up for a plan at WOW Mobile. My phone says the SIM is not provisioned so I can not complete the Self Serve setup or use the phone. As such, I'm looking for support from PM to resolve the issue. Regards.
Honestly guys you need to fix this problem paid my bill and it's still saying it's not active need help asap
Has anyone ever compared Lucky mobile service vs Public mobile? Data /coverage /service?
Am currently activated with PM, and am unable to access my self serve
WiFi calling available with pm?
Pa ano ko magamit yong phone loker inserted
I recently bought a plan for 57.99 never used one data or phone call due to locked phone.. Bought new unlocked phone plan ran out.. Never used the plan or made phone call I had to buy new plan to get service restored . This is lame I was told the mon...
The best way to get your phone to work on public Mobile is to buy a unlocked phone and pop your sim card in if your phone is not unlocked then the Free way to unlock your locked carrier is to call the company and ask for a sim network unlock code
Hello All. Samsung Store says Telus now have pairing for the same number etc. Does anyone know if this will happen to PM soon? Many thanks.
hello, there is a 6.90$ public mobile charge on my cc ending in 1263, oct 23, please explain or refund. I have two accounts charged on this credit card, phone numbers ending in 2641 and 1394.
Hello, I've noticed from signing in and out, whenever I wanna check data usage, that there is a number for my account and I can click it which opens a drop down menu. My question is, is there a reason there is a drop down menu? Like for example, addi...
I work for an authorized retailer activating public mobile plans for customers. I had a customer in today who purchased the $40 4.5gb promo plan for out of done. She has an LG G3, all calling and texting services are working. Mobile data is on on se...
I signed up for 2 phones for the free sim card and free month of service on the $40 plan and the $10 plan during the Flash Sale on Sept 30th at London’s drugs in Vancouver paid $70 and now both my phones are NOT WORKING?!? I signed up because of the ...
1) When I try to send a text message, it fails no matter who the recipient is that I am texting. 2) When I try to check my plan I receive a message sayingOh no!It looks like something went wrong, but don’t panic. I log out as directed, log back in a...
My account didn't autopay and it says my plan is expired. My service is suspended and i cannot make a payment because I have no plan. When I try to reactivate my plan it just says:Oh no! It looks like something went wrong, but don’t panic.Log out and...
So, my plan expired as of October 29, and now I have money to pay for it. It's saying that I don't have a plan, and when I try to add a plan... Nothing comes up. I really need my phone today!
I am locked out of my account, how do I fix this or who do I contact to fix this?
Hello, I don't think this is anything to worry about, but I thought I'd bring it up anyhow. I just signed up for auto-play today, and today is also when my payment says it's due, tomorrow being the actual renewal date. But I got this text from PM, so...
Hi everyone, I need to renew my autopay plan since my old credit card is no longer valid, but in my account there is no autopay sign on option? anyone same problem?
Learn from my mistake. On Oct 28, 2018 I signed up for PM with the $10 Talk + Text plan and also purchased an add-on of $10 3G Data plan. Uncertain about the speeds of a 3G network, I ran a speed test expecting to consume about 30-40 MBs of my Bandwi...
