Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
You can change the SIM card on your account via Self Serve by going to Plan and Add-ons - Change SIM
Listed below are the options available with our online Self Serve : Overview Summary of user profile & account information My Profile Edit Profile: Edits to your customer profile Change Password: Change Self Serve password Change Security Que...
Click here in order to activate your Public Mobile SIM card. Step by step instructions for activation process are as follows: Let’s get started– Read and accept Public Mobile Terms of services and press Continue. SIM card Info– Input 19 digit S...
Typically, you can move your number if: It's an active mobile or landline numberWe have service in that areaIt's from a service provider in the same local calling areaNumber Portability is available in that area Tips for moving to Public Mobile ...
The phone number you want to transfer must still be active with your current service provider. Once the transfer has been processed your account with old service provider will be deactivated.For Wireless - Provide either one of the three pieces of ac...
To help make the payment process as convenient as possible, there are a few different ways you can pay for your service, depending on what is best for you. Payment Method Description Automated Service IVR By dialing *611 on your device, you are...
In this page, you will find Public Mobile APN Settings for your smartphone. Step by Step APN configuration Step1: Android Settings > More / More Networks / Wireless & Networks > Mobile Networks > Access Point Names > New APN setting (or a plus...
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