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Plan change

DragonVXD
Great Neighbour / Super Voisin

My 90 day plan expired today and I was scheduled to change my plan to a 6gb 90 day plan for $135. I have auto pay on so it automatically withdrew money from my account and it just renewed my previous plan.

I'm not sure why this happened since my plan was supposed to switch to the new one

1 REPLY 1

ShawnC13
Oracle
Oracle

@DragonVXD, sorry to hear about your issue.  You will need to message a MOD for assistance, click on this link Moderator Team to send a private message .

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