Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
If you need to change the email address that you originally signed up with on the Community, just follow these steps: Sign into your account 2. Click on “My Settings” 3. Enter a new email and hit “Save” 4. Make sure to verif...
I cannot use another simcard on my phone(Samsung) which I bought from public mobile before. After 90 days being out of canada and requesting public mobile to hold my account for 90 days, I came back to canada right 2 days after that deadline and publ...
If you have LOST your HANDSET, OR, your HANDSET was STOLEN, LOG INTO YOUR SELF-SERVE, Then click the Plans and Add-ons toggle, then look for the LOST/STOLEN Phone Toggle, and follow instructions to SUSPEND your ACCOUNT to PREVENT others from USING yo...
After Jan 27 2015, All NEW Public Mobile Clients Have NO access to a Call Center BUT, you can still pay for your Services, Here's HOW: If you have a Credit Card/ Visa/MC Debit Registered in your Public Mobile Self-Serve Account, you can use the Autom...
You can access your online Self Serve account any time to find out when your next payment is due, and how much the estimated charge will be. This charge is estimated because your earned Rewards will not be applied to your account until your payment...
Good Morning, @Caroline_B, @David_J, @Jeremy_M, @Casey_G, @Val_T, @Mansi_G, and All PM Staff
i googled pm and a bunch showed in montreal most showed permently closed but 3 or 4 didnt. this one for instance Public MobileCell Phone Store Address: 180 25ave, Saint-Eustache, QC J7P 2V2Phone:(438) 875-1023Hours: Open today · 10:00 am – 6:00 pm i...
hes on here more than me and hes always online.....possible pm stalker, bot, zombie or alien?
HI. I need to know, How Good, Reliable is the Alcatel Idol 3 Phone. If Handset is An excellent Candidate, I shall Upgrade from Moto G (1st Gen) in Sept. Compared to Moto G (3rd Gen) LTE, Is Alcatel a Better Choice? Specs are In Alcatel's Favor, BUT, ...
From this morning,Can't make any phone call right now. The message is I don't have long distance's add on plan.
I was reading a post about someone asking when the Beta Phase was over and a few people said it was going to be indefinite, so will PM always be in Beta?
What is Stagefright? Last month, a security bug was uncovered that affects smartphones using the Android mobile operating system. This vulnerability can be triggered without any user interaction or simply by opening a Multimedia messaging Service (MM...
Hey there, we wanted to give everyone a heads up that Self Serve and Activation portals will not be available this weekend. Here are the exact time windows for the scheduled maintenance: Start: Saturday, Aug 8 2015@ 9:00 PM EST Finish: Sunday, Aug ...
Just curious if Public Mobile has Visual Voicemail for iPhone? just got my nano sim and currently with Telus (parent company of Public Mobile i know) I would consider the swap only if I can get visual Voicemail thanks
Hi, Is there any date decided for PM to come out of beta service and launch full service. Atleast some approx. time period.
I need to Ask this, for this is essential My Mama got a Handset, HTC One 8, I think, was originally a Rog Phone, Process of Unlock She's with VM, and initially going to haul it over there? Will it Work over Here? I will try to get the EXACT model, ...
I tried to change my password fo take my messages for my voice mail, but I failed, can you please help me \ thanks
I tried to reset my password my going to the option 6 but I failed now I cannot take my messagesplease help thank you
My phone is not working right, where can I get it checked out or where can I get a replacement phone
Hi I changed my plan $20 unlimited text Canada but I can't make or receive calls. What can I do?
I have set up APN on my phone. I can receive pictures but I cant send pictures.
Last night I purchased an iPhone 6 from a guy, I checked the imei number and serial number etc, everything came up ok. When I went to transfer my phone I was informed its a fake. Now I'm out $650.The guys phone was registered to public mobile. I just...
GSM/EDGE (850, 900, 1800, 1900 MHz), UMTS/HSPA+/DC-HSDPA (850, 900, 1700/2100, 1900, 2100 MHz), LTE (Bands 1, 2, 3, 4, 5, 7, 8, 17, 20).
Why can't I send or receive pictures through texts? I have done the apn but I'm missing the mms proxy I have mms proxy. I'm not sure what needs to be done or what else I have to do for it and it's a Samsung Galaxy 3 android
I've been noticing that Christopher_T Public Mobile is almost always logged in. Does he sleep at the office? Maybe a security Guard? A Computer? A ghost of Public Mobile past? Very intriging. lol
I have lost my phone and would like to purchase another or find out how to activate a phone that was given to me by a friend. Thanks
Why are text messages to special services like CAA, AEROPLAN considered international? Case in point, I tried to send a text message to AEROPLAN's subscription service at 27767 and got the following reply:Public Mobile here. Sorry we do not offer tex...
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