My account renews today Jan 5th. I'm out of data and I'm wondering what time this is going to renew so I put a payment in manually and its just sitting there unapplied. There's no way to apply it!?!? There's no way I'm buying a data addon for the...
sadly yes I am on one of the older plans, I got messages to switch to koodos for great deals... no one told me I could upgrade to a newer PM plan with double my current data for the same price. Just logged on today and saw a new set of PM plans. ...
My account is active, in the past I've been told by public mobile reps to buy the data add on to top up my data until renewal. The add-on of course carries over.
also on the phone for the past hour, had time to set up this account and rant about how frustrated I am. You'd do well to boost the phone help or make the self-serve better.
