I need a mod's help

[rajk]

I need to change my plan but I wasn't on time to make the change. Is any mods around to help. I tried messaging mod team but no reply.

[MarieHelene_L]

Hi @rajk, 

I apologize about the delay! Just wanted to confirm that we did receive your message yesterday around 10:20PM, and we are trying to get back to everyone as soon as possible 🙂 

We answer everyone on a first come first served basis so rest assured that we will eventually get to you and we're not making you wait on purpose 🙂

Thank you for your patience, 

Marie

[rajk]

hmm now today I have been waiting since 9am for a response :S

[rajk]

thanks for the update.:D

[crtowns]

I just checked the wait time via the bot and it looks like they are currently responding within a few hours. 

[Taekgun]

@rajk

Sounds like your account is suspended - yes you'll need a mods help making the changes.  Make sure you have the cost for the change in your available funds and they'll be able to give you a hand.

Just make sure you private messages the @CS_Agent, and they'll get back to you soon. They answer the messages they get in the order they are received so it will take a short bit of time but they'll get your sorted.