Issue Joining Public Mobile Network

[MFRiddler]

Just ported over to Public Mobile for the $20/60GB plan yesterday. Setup eSIM but there's no service (can't text, call, no data). TELUS Sim has already been deactivated so I can't use the old sim to call either. Can any mods help me with this? Already submitted a private message but still no responses! My phone is Samsung Ultra 24 if that helps. 

Thank you.

[BKNS27 · Accepted solution]

@MFRiddler 

Since you submitted a ticket. You will need a CS_Agent to reply back to you. Keep your eyes in the Message section in your avatar top right.

This seems to be an issue with a lot of new members on the 50% off promo.