Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I justed activated Public Mobile Plan: "$10 / 30 days / 50 minutes / 50 texts" in a Walmart store a few days ago. I check "my usage" on Public Mobile web site and found that my phone is calling a number 9025804001 by itself repeatedly, also it showed...
I did the Walmart activation, and got the phone going. I went to try to set up an account, but got to the second page and my ancient computer crapped out on me. No problem, went back to finish up (or start over, really), but now I'm unable to creat...
Hi,Can someone tell me where to get a PM simcard in Calgary?
I just signed up yesterday and I think I picked the wrong plan. I signed up with the $25 talk and text plan which only gives province wide calls. I need a Canada wide talk plan and should have signed up for the $30 plan. I tried making the switch on ...
I think Public should consider something, like a Plan that for visitors, like a 10 day plan for those who are visiting, this way, Public has some multiple and relevant uses and can be a more convenient way for people who are visiting
Hi,I live in Toronto and have a mobile phone from australia which I want to use on the public mobile network. I tipped in the IMEI to check if my phone is cabable. The system can not find that IMEI Number. Does that mean that my phone will not be abl...
new to publuc mobile. ..need a friend referral to get my ten dollar NEW acct setup...taking numbers tonite or tommorrow WILL be hooking it up urgent replies accommodated
Am having trouble inputting the APN code onto my new phone. Inserted new SIM card. Old plan is gone but public mobile plan won’t open up on new phone. Don’t know what to try.
Please let me know whether or not I go to Walmart, purchase a PM sim card and activate it to get a new number, without using a physical phone. The PM sim card will be for my visitors coming to Canada in about one week. I am sure their current phone W...
Hi, I'm currently experiencing an issue with incoming calls on my phone. I read some of the other posts regarding phone number switching and that it may take a bit for them to properly forward the number from the old service provider, but it looks li...
Hi for some reason my automatic top up is $19 . My husband has the same plan and his automatic top up is $33 ??? And secondly my husband does not get $2 discount for auto pay !
A friend has an old Koodo handset. It's a Samsung Galaxy SIIx to be precise, and it's gorgeous though dated. It was a $600 flagship when Telus introduced it in 2011 (I went with Telus for that price when it came out, my friend got hers a year later)....
Hey There, I am a vendor inside of a walmart and I accidently ported the wrong number into a Public Mobile account. I am able to port the number back into right user but then that would cancel the account with public mobile. Is there a way to put a h...
Hi, I just changed my plan mid-cycle two days ago to the previous $40 promo that included only 4GB data, only to find out today that there is an extra 0.5GB being offered with the new promo.Feelin' cheated and would like to be moved over to this new ...
Hello MODS and fellow members .. I'm new here, and need your help please .. Just got the $10 plan from Walmart in Etobicoke, yesterday afternoon .. SIM was activated right there, and I put my credit card for auto payment .. I have an unlocked RCA R...
I just pay $30 for the 1GB addon and I still dont have any data please advise.
Attempting to future date my plan with the newer 4.5 GB for $40 plan, and the change my plan screen keeps coming up blank... Anyone else experiencing issues?
I have contacted the moderator team and am yet to recieve a responce. I have been charged for previous plan renewall and my new plan which i switched to at the start of this new bill period so now ive been charged twice for this month. Great service ...
made prepaid payment at 5:50 a.m. and it is now 10:15 a.m. Still no working phone. Anyone tell me whats going on? Phone has been restarted several times. Still nothing. Called 611 says payment is gone through but still no service etc. Also MOD h...
Every plan has this line in the description "For a description of Public Mobile’s network management practices, please see https://www.publicmobile.ca/pdfs/Optimization.pdf." When was the last time this PDF was available?
Can I change my public mobile community username?
my credit card was updated by my bank, so the number changed, public mobile stopped my account for lack of payment, i cant update my credit card cause i forgot my password, what do i do? also would like to upgrade my plan?
Where I'm able to locate my Message Center Number?
Hello. Does anyone ever check the usage history? I was trying to track the exact call and text time. And it seems the time stamps are all on EST. And each record didn't shows whether it occurred on AM or PM, so the time stamp is a bit mixed up. Are w...
In the past month or so i've been experiencing issues with my phone with Public Mobile network. Signal is weak in my office as well my home, they were used to be full bar but now mostly 1 bar. And lots of time I have to restart my phone so that i can...
Today is my renew date and I want to change my plan. I have $38 balance and want this applied using the changes below and return store mt service. I wish to change my plan from current to the following : 30 day planUnlimited provincial calling Unli...
Hi, I activated the $10 talk/text plan at walmart today with a new phone number (not ported). I am able to send and receive messages but unable to make and receive phone calls. I have messaged the moderator team, but was wondering if it is normal for...
Is Paying for 4G LTE Really that much better than 3G. Advice PleaseThanks!
Hey all, im unable to make calls. I just get a notice that I do not have a long distance plan , yet , it’s a local call and I do have long distance plans. Please help.
Hi, I am trying to send email to sms as discussed in the following thread. https://productioncommunity.publicmobile.ca/t5/Discussions/can-I-send-email-to-sms-public-mobile-user-like-Roger-Bell-Telus/td-p/7981 I am using the following email address;...
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