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lemmayo · 10-21-2024

My wife and I have been with Public Mobile for about 5 years. For past week, both of us are having problems with receiving a phone call. On some occasions we get one ring only and at other times it goes directly to voicemail. On many occasions we do...

lemmayo · 08-05-2022

If I switch to 4G plan will I lose my data on the 3G plan that I have accumulated over past 3 years?

lemmayo · 05-20-2021

I helped a friend switch carrier today from Virgin to PM. Plan was the $25 plan. All worked fine, except she cannot receive a phone call. Any suggestions??

lemmayo · 12-28-2019

I took advantage of the Black Friday 5GB one time add on for my account and my wife's account. Today I checked our accounts and noticed that on my wife's account the 5GB add on is showing under "My Promotions". With my account it does not show. ...

lemmayo · 07-15-2019

Does Public Mobile plan to offer more plans using 4G ? For those of us who have demonstrated that we don't need hand holding to manage our account, I would recommend more plans on the 4G bandwidth with 4 to 5 GB per month. Could anyone tell me if th...

lemmayo

Public Mobile has asked me to select a 'solution', to help others with this problem. But I cannot because none of the suggestions 'alone' solved the problem. However, most of the suggestions helped lead me to solve the problem. This is the answer: ...

lemmayo · 10-22-2024

I have completed 3rd step as you recommended. Submit a ticket. Waiting for response.

lemmayo · 10-22-2024

I tried both recommended steps: Reset network and exchanged Simm cards on each of our iPhones. Still have same problem: phone calls are going directly to voicemail 95% if the time, especially on my wife's iPhone.

lemmayo · 08-09-2022

Hi, So,,,presently I pay for 3 GB at $35 per month, and I have 4 GB bonus, with no expiry date, from my years with PM. Are you saying the 4GB bonus at 3G goes to 4GB also if I switch to a 4 GB plan?

lemmayo · 08-09-2020

Thanks very much.

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Problems receiving Phone calls

If I switch to 4G plan

switched carrier but cannot recieve phone call. Other stuff working.

Black Friday 5GB one time add on

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