Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I took a Data & Add on for 1GB (8.5 GB at 3G speed) for my short trip to US. Unfortunately,my phone never worked in the US during my 6 days visit. Kindly arrange the refund to my account as it never worked and due to this service failure, I had to bu...
I am trying to port my Koodo pay as you go to public using the self serve portal with no luck. It keeps telling me that the number is trying to port is unavaliable koodo number - 226-582-======public numbner - 226-582-======= thanks in advance [...
Hi I am getting ForgotPassword/LoginUnsuccessfulUser_LoginDisabled error when trying to reset password.
Phone calls break-up and fade. Really bad reception near Drummondville Quebec. Any Solutions?
When I receive a voicemail, and i click on it on the notification menu, i receive the following message: "No voicemail number is stored on the SIM card"I checked under the setup / call / voicemail menu, and the "Service / my carrier" is faded (not ch...
Hi,I have recently activated my New SIm with public mobile. I ask public mobile to have my previous number (that I had with Virgine mobile) and they did it for me. From that day, I can call or text with that number but no one can call me. it says tha...
Just wondering if I let my plan lapse for a couple of months (less than 3month max), assuming that I top up to restart on a different day of the month than my original billing day, does my billing cycle change to my new date that I restart, or will t...
Hey guys!So I just transferred to the $10 plan which includes 50 mins and purchased a 500 min add-on today. I have a couple of important phone interviews scheduled and was wondering if there's an interruption after using up my plan's 50 mins and star...
Hey guys! So I referred someone during the refer-a-friend promo, and still did not receive the $10 reward. Any idea how to go about this?
PM states on the home page that they don't charge for data overages. Is that a fact or an error? Haven't seen much info about it. Would be nice if it is factual.
I have already tried the $1.00 trouble shooting hack method but I still have no service
I currently have a Samsung Galaxy S9+ that I purchased outright on a Bell plan. What do I need to do to activate it with Public?
So I recently upgraded from an Iphone 7 plus to an Iphone 11 and I've run into a couple issues already. It's my first time upgrading to the shiny, newest model of iphone but I'm starting to regret it : _the LTE + cell reception signal keeps flickerin...
Is LG Q6 Compatible with Public Mobile ?
I purchased an add on for US Roaming. My account had no funds. I bought $15.00 but was charged $36.00 I only hit enter once. How can I get this corrected? I now have $15.00 available funds.
So basically I threw a voucher on my account, changed my plan to the 25 dollar plan in the image and look at my transaction historyfor whatever reason nothing is working I can't call/text anymore even though the plan is seemingly activated? Any sug...
Got a sim card from walmart. When I try to activate, it always said 'Invalid SIM'. Any one can help here? ThanksHZ
After changing to a new SIM card do I need to do anything else? Activate it to the phone?
When I try to dial a long distance number , the program says that I don't have a active long distance add on. My plan is for 100 minutes per month and I know I haven't gone over. When I set up this plan Sept 12 , the phone was fine.
Hello, I am studying abroad for the next two years but coming back home to Canada every 3-4 months. I was wondering, if I cancel my plan and resume whenever I come to visit or at the end of the 2 years, will I still be able to keep my phone number? I...
How to unlock public mobile imei?
How do I set up my email accounts on my phone.
Hi,I am using Lyf Wind 2 device with PM SIM card but it's not working. My phone is showing no service, I tried all tricks. Any help would be much appreciated.Thanks,
Hello, Could anyone please explain why my phone's screen shuts down during a call, barring me from dialling numbers or retracting the call? This had never happened before I began useing Public Mobile.
The submit button on my addon page is disable even I have sufficient fund in my account how can can I do it? thanks,...-H
my plan was renewed yesterday, Oct. 7. But I can't receive any phone calls but I can make calls and receive texts.
hey my pictures arent being sent.
