Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
hey, just registered everything with pm yesterday evening. I ported my number from textplus. and it told me all went well, until i noticed that when i send texts to almost every contact but a few, they say they sent but they're not recieving it and i...
hi how to check my phone number province. i would like to activate unlimited province wide talk 20$ plan. at around 20 days ago i changed my number to quebec number and i ported my old number again to it a week ago. now if i activate 20$ plan, will i...
I just had a friend come over to PM at Walmart.She didn’t have to pay for the sim and everything went smoothly! MM
I have 2 Public Mobile Accounts. This morning I accidentally topped up the wrong account. I put $40 into an account that is being closed, it should have gone into the other account. Could that $40 top-up be transferred to the other account?
My account says active and it says in my transaction history i have paid on sept 24th but i cannot call, text or use data. Now when i try to go in and pay on my account it says my next payment isnt due until October. i have tried restarting my phone ...
looking to change my plan from my 90 day plan to a 30 day plan.but having an error, Sorry! We weren't able to process your request. Please try again later. has anyone else had this problem?
Hey all, I'm considering buying a refurbished phone from Newegg.ca It's this phone: https://www.newegg.ca/Product/Product.aspx?Item=9SIAEMM7919739&ignorebbr=1&_ga=2.33569378.277466493.1537887640-159440493.1537887640&_gac=1.212127392.1537887640.EAIaIQ...
Hi.I transfered from freedom mobile 2weeks ago.I can make call, but I can't income call. i checked APN, turn off phone and pull out sim, put in SIM card again and again.Also I put my SIM to my friends phone, but same issue happen. So I think that's s...
Having same problem ,got my i phone4phone verified at 4 different places ,it works fine with all other providers,also tried my brothers iphone 4,it too doesn,t work with public no service ,its been 1month,i will have to go with another provider.Im ve...
Just ported my PM number to Koodo this morning - tried to log back into the PM Self Serve to pay off the remaining balance, but can't log in to do so. Anyone with any advice on what I could do?
I need a new number ASP and it keep failing when I try to change it and it say number change fail plz help me the agent are not answer me and it hen 4 day with call for people I don't know
Hi everyone, I'm not sure if it's possible, but I'd like to ask how can I cancel my decision to switch to Koodo from the promotion at the beginning of September? I received an email from Koodo stating that the switch will be processed in 5-10 days, ...
Does anyone know if the unlocked wireless home phone or the Koodo carrier locked would work on PM for using it on the $20 unlimited province calling? I want it for the cottage. Thanks
I am looking for APN Settings for Xaomi PocoPhone. Need help.
Mon internet ne fonctionneent po
I'm extremely frustrated and vented about it on Facebook etc etc and many attempts to reach you went in vain I've cancelled my service couldn't make local calls .....went to the booth they were unable to help me please refund my money back paid $67 k...
Is there anyone to talk to here that can offer a better data deal for a loyal customer?
Hey fellow Public Mobilers, Hope that you all had a great Spring and Summer. Plus you'll get important mail soon before any possibly Canada Post strike. I have been thinking of POSSIBLY getting a IPhone from someone. It isn't a promise but just a th...
Sent a message saterday and yesterday, no answer from moderator my plan won't change and won't activate please help
Hello, I'm a little confused as to why my payment dates keep changing. When I signed up for Public Mobile I paid my bill on the 29th but now it goes down by a day every month, so the next month was the 28th and than the next month aftet that 27th an...
Hi, Need help and advise.I was away or had a vacation in another country for 5 months and just came back here in Canada.I would like to activate again my service unfortunately i cannot process it.
I've tried one debit card and two credit cards but still comes back with:"Unable to Process Transaction Sorry, we are unable to verify your credit card information, so this purchase could not be completed. Your credit card has not been charged"I've t...
How do I make payment when suspended
I've activated my account last Saturday using a $100 payment voucher. But my account status says "Plan Expired" -- there's no money credited? Why? Thought the delay would just be a few minutes. I can't make calls or send text messages. I've left a me...
I’m trying to register a phone on your service to start up a plan for my daughter, but it’s saying that it’s locked. Can someone help?!?
I'm trying to figure out just how much active do I need to be to earn that 20$, how active/helpfull were you? Approximately how much time did you spend on the forums? How many posts/replies? Just trying to figure out if it's worth my time or if I sho...
Let's say I dont use my all my data in a month it gets stacked on top of the next month right? My question is just how high can it stack up is there a limit, should i lower my next month data to avoid losing gigs or will it never max out?
So my sister had been telling me what she was paying monthly for her 2 sons phones on the weekend. After talking with Telus and them willing to lower the total bill by 15 dollars after she paid out nearly $600 in phone cost charges we began the swit...
What happens to my 10-day US add-on when I get to my regular plan renewal date, if that renewal date is before my 10 days are up.
Freedom has confirmed my cell number has been ported to Public Mobile. Phone is unlocked (Samsung Galaxy SGH-i337m). IMEI is good. Settings were on LTE/WCDMA/GSM. Phone has now been hard reset. PHONE IS NOT ACTIVATED. "Selected network (Public Mobile...
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