Can't login to pay after porting from PM to Koodo

[x_c18]

Just ported my PM number to Koodo this morning - tried to log back into the PM Self Serve to pay off the remaining balance, but can't log in to do so. Anyone with any advice on what I could do?

[will13am]

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@stonechucker wrote:

I hope you disabled AutoPay before you left.  There have been reports of it continuing after porting out.  Keep an eye out for this.

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Maybe the balance will be paid after all. 

[stonechucker]

I hope you disabled AutoPay before you left.  There have been reports of it continuing after porting out.  Keep an eye out for this.

[x_c18]

Now I feel like a dunce XD forgot about that detail completely. Thanks!

[RobertQc]

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@x_c18 wrote:

Just ported my PM number to Koodo this morning - tried to log back into the PM Self Serve to pay off the remaining balance, but can't log in to do so. Anyone with any advice on what I could do?

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What remaining balance? This is pre-paid. Your account is deactivated when you port out. You can never owe PM anything. Forget you ever had an account and move on 🙂

Nice to see you, while you were here.