[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Resolved! Trouble with number
I seem to be having trouble setting up a number...bought SIM card online, unlocked phone, and tried to transfer phone number from previous carrier (Virgin Mobile). However, the account on Virgin was closed before the porting process completed, so it ...
Resolved! Please wait while your activation is being processed
My sim arrived today and I have sat and gone through the set up an account process,chosen my number and paid etc.I used my iPad to do this.I got to the last screen and was left with the “Activate your phone” button.On pressing it I got the “Please wa...
unable to activate account Alternate Phone Number Regex Help
I am unable to activate account and keep getting the message ' Alternate Phone Number Regex Help' I am trying to port my old number from koodothank you
Resolved! do you find your data enough or should i upgrade ?????
do you find your data enough or should i upgrade ?????
Community State
Belongs in the Lounge (IMHO)
Resolved! how do i share my referral
how do i share my referral, any ideas, about being creative
Resolved! New activation, no MMS Pixel 2
Hi there!Just ported my wife's Pixel 2XL from Bell yesterday - tested everything BUT MMS.There's a few different posts about this solution - but some say to add another apn, some say you don't need to.Anyone have the settings specifically for the Pix...
Resolved! should public mobile be worried about lucky mobile ????
should public mobile be worried about lucky mobile ????
Resolved! when do promotions for public mobile come out ??????
when do promotions for public mobile come out ??????
Resolved! SIM Card
I bought 2 SIM cards on Saturday but never received a confirmation order via e-mail; however, my credit card shows that Public Mobile charge me the equivalent of 2 cards plus delivery and taxes. What is my order number?
Resolved! Forgot my password and security question. Ticket to verify identity not working.
Hello everyone, As the title states, I forgot my password and security question for Self-Service. SIMon, directed me to fill out a ticket. After answering 3 of the "Personally Identifiable Information" as well as my Public Mobile Phone Number, I trie...
Can’t pay online
Hi Public mobile team,I am having a trouble paying online. I tried everything credit and visa debit cards. Is there something wrong with your webcite? How can I pay for my plan?
Resolved! How to get public mobile connection.
So a friend of mine wants to switch to public mobile. Normally one would just go to a booth and be done with sim card, transfer of number etc. Due to lockdown they are not open. How do I proceed now. My friend needs 1) Public mobile sim card.2) trans...
Resolved! Cancelling
We need to cancel one account that we have. How do I do this? I have taken my card off for auto payment, is that enough?
Resolved! set call forward from another phone
I want to phone my cell phone from a different phone, and set my cell phone to forward to this second phone. Can I call forward like this without having the cell phone with me?
Resolved! Calls/texts
I just activated and I keep getting texts and FaceTime from people I don’t know
Register my credit card
Register my credit card is not where it says it should be
Resolved! PAYMENT FOR MY SERVICE
hi I want to make the payment and i am using my visa debit card but it is not workingall stores are closed. what do i do? i cannot use my mobile phone. I speak to any customer service agent. unbelievable. i just cant believe that a telecom service pr...
No data or service one week after paying 3lines
So I was late paying for my three plans , but paid for the three lines 7 days ago all went through on my end good, up until today I sent 5$ to my account but not my kid’s accounts and I now have service and data and they don’t. We have went a full we...
Resolved! is unlimited data throttle speed public mobile
is unlimited data throttle speed public mobile
Resolved! Locked out of account
Hi I'm locked out of my account Iv wated hour and tried to rest but no luck can I get some help
Resolved! Community rewards
Hi there all. Hope you are all safe and self isolating. My question is exactly how do I earn community points? I don’t get it. Thanks
can't calling at 1-800....
I have been trying to call BMO customer service for Canada and Us at 800-263-2263,it seems like it can not connect with number 800 upfront, I am with $25 plan which is supposed to include unlimited calling in Canada wide.
iPhone SE | User Experience
Hello, Awhile ago I started a thread on my iPhone was which pretty scathing as I recall. I'm not sure where the thread got to. Any way, I am curious of your experience with the SE model. Mine was horrible until I got the battery replaced. I still hav...
Attractive Promotion - 1 GB Data for $15
Good news, Community members! PM has an attractive Data add-on promotion going on at this time, April 6, 2020 (snapshot below). The promotion is being offered for a limited time and the Data thus purchased will never expire. I just thought of letting...
trying to re-activate account
Hello im trying to reactivate my account. i was on autopay however missed payment yesterday. im trying to pay the balance but when ever i try to do so with my credit card the error is 'already enough balance' thats not true. i have 12$ on balance, i ...
UNABLE TO RECEIVE CALLS
Since I am with public mobile from Feb until now I was unable to receive calls.....I think I will change provider......
Resolved! Community Stats
New members to the community often ask what kind of participation is required to earn a community reward. Here are the averaged daily post counts of the current top 15 on the bravo leaderboard. @gblackma 35.0 ...
Hey
Why ain't I able to recieve calls
Resolved! Reset password but forgot sec questions
I forgot my security questions help
