Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Currently the solution seems to be to use at least two different apps for tracking data and calling minutes/texts left, is there one app (android) that can do it all? my data is add on with roll over of unused datamy minutes/texts are month to month
Hi, I just opened a line at PM with a refer-a-friend promo, but I didn't have the 10$ rewards on my account? Is there an error or could it take some times?
erase message please
@Moderator_Team I am trying to enter my voucher from shopper's drugmart and it keeps saying it isn't valid. Please help me out.Thanks!
Just bought the SIM card today it's been about 3 hours everything's activated I am able to make outgoing calls the data works but I can't send or receive text messages. Just wondering if this is a temporary thing or if I'm doing something wrong on my...
Hello, Last night July 24th 2018 was supposedly the last day of my previous plan cycle and I have activated AutoPay. There was also more credit than enough for my plan renewal already in my account balance. I had plenty of remaining airtime minutes...
Hi all, I will spend a few weeks in Canada and heard that public mobile might be a good option for me as I mainly need data to check my mails, use my phone for navigation and talk to my family via Skype.Where do you have shops to buy a SIM in Halfiax...
Hi,I've setup my account with a new number, and now I'm trying to port over my Shaw landline number. When I fill out the form I get errors like 'Account Number doesn't match Old Service Provider records', but there's no field in the form for account...
I tried to walk into my local walmart store last week to get a sim for a friend and I was turned away. They told me that they can't sell a sim without a plan as they "don't make any money". I just ordered a sim through PM, but I'm wondering if there'...
Please help. I just activated account yesterday and my phone is still not able to make and receive phone calls. When I login to my account it is saying that Plan Expired. I put it my credit line and setup for pre authorize payment. I also have my act...
hi I topped up a yesterday and my plan wont renew ... is their anway to get it sped up or something i would love to use my phone haha ... my account says 49 dollars but wont let me renew services .. any help?
Hi: I have the Unlimited talk to Canada/US, with internations texting and 1.5 GB of data for 90 days. For about 2 weeks now, I dont receive calls. I dont know if I have changed any settings on my phone. Can you assist with troubleshooting?
I am currenlty on a 90 day plan and would like to move to the $40/4.5GB monthly plan. My renewal date is in Sept. If I made the change today when does the new plan begin? Is it immediately? Thanks.
cCould you please let me know regarding the following: unlimited talk Canada wide unlimited text international Is it for the local city or could be used from anywhere in Canada thanks and tegards
@Moderator_Team Hello, So I am in the US but planning to come to Canada soon to have a baby so phone service is crucially important. I managed to get a new compatible phone, PM sim card, and today activated my SIM card and purchased a plan. All ...
As previously posted - when someone, friend or telemarketer, leaves you a voice mail it counts as voice minutes. The following are the steps one can take in order to control their Voice Mail.1 Call your voicemail
Hi,My father bought a new phone and bought a new SIM card because he lost his phone. He would like to activate his new SIM card and transfer his stuff from his old SIM card to his new SIM card. He is a public mobile user. Thank you.
I WISH 2 TOP UP MY CELL PHONE MY CREDIT CARD # IS - Removed (ShawnC13)I PUT $28.00 INTO MMY CELL YESTERDAY & WAS TOLD THIS MORNING. THERE WAS NOT ENOUGH $$`S IN THERE. SO MY PHONE IS SUPPENDED, UNTIL I CAN PUT THE BALANCE IN.I ALSO WISH TO CANCEL THA...
I have signed up for autopay from the very beginning. Regardless, every month I get a warning text letting me know to pay my bill. I understand that it's an automated text that most likely goes out to all members, but is there any way that it can be ...
I set up my new Public Mobile SIM and ported in a number from Fido. I got a text message saying port completed successfully. When I place an out going call the new number shows up as the number that I am calling from. When I called my cell phone...
Hi plz send me my account number
I just ported my number over from Telus to PM, this is my first time using the service. I have put the new SIM in and have everything all registered. Waited about 20 minutes now and have still not been able to connect to the network. I have manually ...
Hello friends, I just renewed my plan today & want to add on texting for $8.00 more . I have the $8.00 in my account by my question is the following. Going to the add on section I see add on texting for $8.00 more but it is written beside the add on ...
I have $8.00 in my account & want to add texting add on. My question is the following. On the texting add on section it says 10 days ??? What does this mean ? Does it mean if I want the unlimited texting add on & pay the $8.00 extra, will I have text...
Just came back from WOW! mobile boutique (Centerpoint Mall) on Yonge / Steele (ON) - 6464 Yonge Street, Toronto, ON. (416) 221-1646: Called 2 hours before heading over to confirm that they have SIM cards available. When asked about activation, the ...
Hi All, Is there a way to see the bill of payment per month as pdf instead of transaction payment history? Thanks so much!
I am new this past month to Public. I have the 5.5 Gb data plan but my data is no longer working at 4.6 Gb used (same is happening with my brother's - at 4.6 as well). Why?
I was wondering, if it is possible to get the tracking number. I work full-time and I am not usually at home, when the delivery happens.
I just switched to public mobile a couple days ago. I can make calls, send and receive texts, use data, but it’s not allowing not incoming calls. All my iPhone settings seem fine. Thanks
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