Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
for all of you i just wanted to say that everyone who is worried about the wait time with canada post for delivery of sim cards or anything else, mail is moving at a relatively good speed, myself and others i know have had no problems with on time de...
@CS_Agent I've scoured the boards but have found nothing to help me. It let me set up my voicemail and when people call me it goes directly to voicemail. I get no incoming calls..not notification of a missed call or voicemail. And when I try check v...
I have data on my plan, want to be able to send texts with pictures and use Safari. I have tried to follow setup instructions, with no luck. Please advise how to set up.
I got a new phone for xmas but need a new sim as the sim from my old phone is too big. can i get a new sim from store ?I don't want to wait 3-7 days for publice to send me a new one.
Hey there, Happy holidays everyone if you celebrate it! I've had to renew my plan early because I ran out of data for this cycle. I've done this before by sending a direct message to the moderator. I didn't expect to get a response because I sent it...
I WANT FULL REFUND SENT TO ME IMMEDIATELY. YOU F....... G THIEVES.NEVER USED THEIR SERVICE AND THEY GOT MY VISA NUMBER AND STOLE $65 FROM MY VISA ACCOUNT. PUBLIC MOBILE PEOPLE ARE BUNCH OF THIEVES AND HAVE FRAUDULENTLY CHARGED ME 65$ ON MY VISA. I A...
Make a complaint and go through the hassle and use data and lose MY MONEY ON XMAS EVE AND DOUBTFULLY SERVICE ON XMAS DAY. THE $50 charge is in my account. So why is it off ? My phone , my money and AGAIN YOU CANNOT GET YOUR SERVICE TO SIMPLY SWITC...
Sms or verification code from bank doesn't come to my number but it worked when i gave some other number, but it wont work in my number, need a solution.
I used up my 10 day add on in 3 days, and I want to buy another add on. The one I used up still shown as my current one so I can’t purchase the same add on now. Any idea what shall I do? Thanks!
please remove me from auto pay so my account can be cancelled. my number is 289xxxxxxx.email : xxxxxx@gmail.com
Hi All,I have public mobile number.1>Is it possible to port number from another provider and keep it under one account(2numbers 1 account )?2>Will I get referal $25?3>Will I get $1 credit every month? Thanks.
@CS_Agent I bought a new Phone. All of the bands are available (BV9500 if you need to know) however 2 issues have risen 1. I'm unable to send texts. I'm able to recieve texts, however when I try sending them, I'm unable to send them. I've tried using...
I’m trying to pay my husbands bill off my phone there’s no option to talk to someone and I’m locked out my self seve account for forgetting my password what do I do
I need to reset my self serve email as I no longer remember the email I used to sign up.
I'm the, you don't have talk on your plan, when I try to call a 1 888 number. I can call other poeple just fine.I try to log into public mobile to verify my plan but the plan page doesn't load. it tells me to log out and log back in. I need help.
Happy Holidays everyone. I need some help please. I bought a ulefone power 5 from china of course.I am having problems receiving cell service on my phone. I am getting data and text messages but I can not use calling. I am currently on a 3g plan and ...
How do I get my SIM CARD replaced with a smaller one
trying to activate and create an account. I get to payment step and it says " please wait while your activation processes" for the last 3 hours. and now i have 2 pending payments on my credit card.
Hi there, my mother is looking to switch from Telus to PM, can we use the same SIM card she is currently using at Telus to sign up at PM?
EDIT: it worked. just had to be patient with the process.
I will give PM credit over Virgin, I am not getting those annoying roaming messages when I go down into my basement or drive to Brockville from here we are across the river from the States
I recieved a voicemail telling me my number didn't port because of lack of info on my part, how csn I go back and change or add to that info on setup page?
Okay so today is my first day on my new 5gb $40 a month plan and everything switched over seamlessly my payment went through okay since PM paid for it as a Christmas gift Thanks PM, now if only I had a phone that works as good as PM
Today I just updated my iPhone 6s,I don’t sent any message out,how come from my account Usage account counts 3 outgoing message?
I believe as a loyalty program, there should be some new year deal or plan offer
hi i just got this new plan with this company a month ago works great but when i had one day to topup my account i tryed and when i added 40$ to my account which is my plan , it added to my expiring time if that makes sence , so like i paid 50$ for n...
Hi,I purchased a new sim card at a store and activated it online myself. I chose the $40 plan with 4.5GB+500MB internet. Immediately after activation, the internet was working and I could send/receive text messages. But still, after almost 20 hours, ...
Despite being signed up through public mobile for calling within Canada and the U.S., my wife's phone only works while in Canada. This is problematic for when she was in the U.S. for a convention recently, she could neither call family in Canada nor ...
I changed my plan yesterday with 1GB data 30 days plan. I thought it also includes texting and calling but it was data only. So I wanted to add on for texting and calling but I can’t find any options for that.Can anybody help me?
Hi, I just signed up for the $30.00 unlimited calling + 500MB plan online. The promo said I would receive $10.00 off fot the next six months. When I look at my account details under selfserve I don;t see the discount being applied. The only thing I s...
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