Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Since signing up with Public I've been happy, I'm left alone for the most part, until Koodo started texting me promotions, I got that dealt with swiftly, now I'm getting phone calls.Block those numbers, oh nope, they leave voice mail.I need a Mod to ...
My plan is currently expired and I want to switch to the new $40 for 4gb, I have enough funds to complete the transaction but it won't let my do it.please any help I have been without my phone for almost two weeks.
Hello all, newly signed up with Public Mobile with the 4GB promo. I just wish it worked! Here's the details:-My account shows my data is active and available-My apn is set up as sp.mb.com, with everything else blank-I've tried resetting the phone, re...
Another thread with "up to date" info on this topic to embellish that found here: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Share-Your-3G-Real-World-Experience/m-p/174940#M19031This time round I had an iPhone 5 running on LTE and a...
I enjoy Public Mobile, they have good plans they offer great promo's and overall the service is good everywhere. My first experience when I signed up was smooth and effortless (aside from the crappy wal-mart rep) I bought a sim card, went home got my...
I have emailed for help, no one responding. Public ripped me off 51. Bucks this morning. Can't get any help and if I don't by the end of the day public will lose 3 customers in total. Not acceptable to be charged in my card twice within minutes for 1...
I just went to change my wife's plan to the $40 for 4GB plan and noticed the following omission:Looks like the number of days is missing. @CS_Agent
It appears that my phone service has been completely disconnected, and acccess to my account has been locked/suspended. This happened last night at around 10PM or so and hasn't been back on since.. My phone is up to date on everything. My phone says ...
How do Oracles Type so fast????????No, but seriously thanks for helping people in the community. it really helps
Hi my previous plan renewed today when i added funds to my account and when i changed my plan i had to add my money to get the new plan and so now ive been charged for both plans and its frustrating because there is no way to get a refund on my previ...
I recently received an offer from public mobile to switch to Koodo. The offer is really good and I am seriously considering taking it. Unfortunately, the offer expires June 30, and I just paid for another 90 days with Public Mobile. If I switch to...
Other then not being able to buy a new phone it seems to me that PM is second to none.Reception is just as good as Telus and Bell because they use the same towers. PM offers a very cheap roaming package. PM has add ons that roll over until used. PM h...
I’m trying to reach my parents at a 437 number which is a Toronto area code and it says that I require a long distance add on. I have province wide talk. Thanks!
I am having troubles porting my number. i can make calls and it shows my old number but i cant receive calls
I called the Walmart before I head out and the guy on the phone was friendly and knew what I wanted. I mentioned PM and the plan and he already told me that there was a $20 bonus credit for it. I also mentioned that I have a referral and he also ex...
Hey there Public Mobile Family! Current Plan: $25 (Calling & Texting Plan) - EXPIRED TODAY!Yesterday I upgraded my plan to $50/month (Calling, Texting, Data) and set it to "Change on next renewal date"$50 Plan did NOT renew, and my account has been s...
Hi everyone, Is there a method to sign out of all public mobile promotional and marketing sms? I had been getting some sms about koodo promotions and was wondering whether there's a method to sign out. I would still like to be notified about the pla...
I switched my Samsung A5 to your service a couple of days ago. The SIM card in my phone doesnt work. I can't get my Data to work and I can only call out on my phone. My phone cant recieve calls. Can I replace my SIM card or is there a way to fix i...
When I initially signed up with Public Mobile at the local Walmart store, I was never asked who referred me to Public Mobile. A security guard at my wife's work is the one who told us about Public Mobile. Is it possible to retroactively give him refe...
Hi, my plan is $120 per 90 days, my data is 6G, please let me know what the data speed for this plan?
Hi there! I'm looking to buy a new phone through ebay.ca and wondering to know if it's safe to assume that any phne that works with Telus and/or Koodo will work with PM?
Hello. I am going on vacation, and would like to use Wi-Fi on the move. But I have forgotten what my PIN number is. How can I verify it?
Hello all, I just activated my public mobile sim card and selected the $20 unlimited talk plan. I was wondering, does it also include unlimited texting within province?
So far I've had to put $190 dollars into my account for a 6GB per month account. I've opened this on 17th May, it is now 22nd June. So that means I've paid $190 for 5 weeks of service. Clearly something has gone very wrong with the service. Please ...
Hi, Im switching out of Pc mobile into Public mobile for the $40 promotion plan. Although im having difficulties because i dont know how to do the switch. I dont want to buy the sim card and activate an account and then have 2 phone bills. Can you...
I just switched over and selected the 4 gig plan for 40$ i only need the data portion of this as it’s for my iPad. However its data on the plan is only 3G. I need the 4lte or whatever. How do I switch my plan I just activated it yesterday
hi, i cant believe u guys dont have this stuff on file so that when we need something done we dont have to go thru all this rigamorole of verification...i mean if your pc knows to put my email and password in signin then it shood b able 2 accomplish ...
I am joining soon to Public Mobile, but can the referrer be someone switching to PM right after I do? My friend referred, or recommended, us to try Public Mobile, but they haven't tried/switched to it yet but researched the plans here are pretty good...
Got a text offer from PM on Monday to transfer to Koodo, decide to do it on the same day, ordered the plan with SIM card on Koodo's website. It's Friday afternoon now, no shipment notice from Koodo, and no way to get hold with anyone from Koodo to ch...
I would appreciate some help understanding the pricing of my plan. In the "My Plan & Add-ons" page it says that my plan includes:Unlimited International TextUnlimited Provincial Talkfor $27 per 30 Days In the "Payment History" page it says:Jun 2, 201...
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