Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have been locked out of my account. I've tried the resent password and have not received an email to do so. Help!
I am home for the holidays, and got a 30 day plan, but i need 7 more days somehow, without spending another $40? Is this possible?? thanks!
Hi, Not sure why my data stopped working. I am on a 90 day 1.5 gb data plan. My billing cycle will begin on Jan 1 2019 however I don't think I have used all of my data.When I check online, it stopped showing me the data usage summary as well.Checked ...
New account. Installed sim card. No service. I have sent 2 messages to moderator, one yesterday and one today, with no reply. Is there a wait time for connection? Any ideas on what may be wrong? Need help.JeanMarie
Chatr wireless recently got rid of it's zones. Meaning their customers now have access nationwide to their full data plan plus unlimited 2G data once limit is reached. If Public Mobile wants to keep it's customers then maybe it's something they shou...
I changed my data plan to the 3G with 12gb I had LTE for 6 on a 90 day plan. I don’t like my 3G is there anyway to switch back to my old and get the same price I was paying before? When I put all the same things I had originally it’s about $40 more t...
So I'm currently on a $120 three month cycle plan but I'm on autopay and have $2 credit from community posts so it shows that I should only be charged $112. However I just noticed I've been charged the last several cycles as $125.43. Why is that? Am ...
So I signed up back in September. I'm not on auto pay yet, but will be soon. I got a text about the 9th and/or 10th of December that it was time for a new cycle and that I should pay. They said the cycle would end on the 11th. Now, in every other cir...
I have just purchased a US Talk Add on to be used from next Saturday. I bought it ahead of time in case I forget to add it later. I don't find any place where I have an option to indicate the start date. I hope it does not start from today. Thanks fo...
I just signed up my wife for a new number 587-255-0355 (info@nugabest.ca) and it says she and I (587-87-87-800 mhmh95@yahoo.com) would get a $25 bonus for using my phone number but its missing for both of us. Please check and check
Hi fellows mobile users !Just want to share with you my experience.Today I decided to join Public and move from Freedom Mobile.I searched on this website and found that many people are complaining about losing their number and personaly went to WOW m...
Hi there,I have recently purchased a Xiaomi Redmi 6A and want to get the $10 public mobile plan. However, I am not sure if my phone is compatible with this plan ( in terms of brandwidths and such.) I have checked using the imei code and it seems to b...
@CS_Agent i would like like to cancel my sim card order as I did not realize there is a public mobile near me
Dear Sir, My phone number : 4389303603.I activated my sim card about 2 days ago, and I am not able to receive incoming calls. I am on a 25$ plan which allows me to make and receive calls in my province. But yet I am not able to receive a single call....
Hi moderator I just signed up and it says I would get a $25 bonus for using my friends phone number but its missing
hello,I have an unlimited calling plan in the province, QuebecI'm going to the USA for the holidays.What do I have to do to be able to phone, text, and have data during my stay in the USA?I leave for more than 10 days, straddling the end of December ...
Hi to you all. I just opened an account. Hope to see you around.
I need my account to be reset at it is disable! How do get help! I have been waiting on a response nothing!
I have new sealed sim card. I ordered two card and one is unused. It was 4 months ago and I hope the card is still live. Card is free for you, located in South Etobicoke, intersection Lake Shore blvd West and Mimico rd.Edit: Sorry, the card has been ...
Hello I need to be able to not get voicemails from one number I have a restraining order on this person and could call the cops for then to deal with it but I’m not looking to ruin this persons life but they are filling my voicemail every day and so ...
I msg @CS_Agent but got no response after 18 hours. I tried to private msg a Mod but got this msg: Correct the highlighted errors and try again.One or more of these members do not have private messages enabled. Their names have been removed from the ...
Hi, Public Mobile gave me a number that belongs to someone else. I became a Public Mobile customer last week. I chose a custom number. I immediately started getting crazy messages which was stored in my Junk folder on my iPhone. I thought they were s...
Hi there- I am trying to pay the bill but every time I try it says I have enough balance. When I check my balance it says 0.00 and when I check the payment history it says a payment is due! I really need to figure this out- please help
Hi I’m on autopay and my plan is 50 dollars a month pm took 50.40. Out of my account did not get autopay 2 dollars of. Wtf?
For those interested, it looks like the $25 Refer-A-Friend promo was just extended, although the original announcement hasn't been updated yet at the time of this post. I just checked my account overview page and saw the notice in the upper-right was...
Hi,I want to port my PC mobile number. I have followed the instructions and selected a new number and then contacted the moderator team.I have sent messages for two days in a row but I have not recieved a reply.Is this normal?What should I do?Thanks...
I lost my phone so im looking to get a new SIM card, how do I go about that? Thanks
My friend is trying to register her public mobile sim card, she is having problems with the referral part. I referred her, but when she enters my phone number and submits her information, it says that my phone number isn't a public mobile phone numbe...
Hey, today I switched over from PM to another carrier. My last auto payment was yesterday. What steps must I take to completely end my service?
For those who activate online, just wanted to pass along a quick simple tip for new signup people who like choosing a "nice phone number" and aren't sure if you can do that with Public Mobile. When you go to activate your SIM card online, the setup w...
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