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LynseyOldenburg · 04-22-2019

I was having issues with my phone, and a MOD said my login was disabled and to create a new one. Now it tells me the email/username is in use. Long story short my phone had no service so I could not receive the verification code. My issue has since ...

LynseyOldenburg · 04-12-2019

We just switched over to PM from TELUS on Monday. This morning I woke up with no cell service, but my husbands phone works just fine. My account is active, no outstanding balance and the SIM card number is correct. I use an iPhone 7. It has been turn...

LynseyOldenburg · 04-23-2019

Thank you, I have sent them a message!

LynseyOldenburg · 04-16-2019

They honestly haven’t said yet, but I rebooted my phone and removed the SIM card to see if that would help, and I finally have a working number again! If they tell me how they fixed it, I will be sure to post!

LynseyOldenburg · 04-16-2019

Yay! It is fixed! Thank you so much everyone for all your help!!!!!

LynseyOldenburg · 04-16-2019

No I didn’t get that step, and have not gotten a response fro the MOD since Sunday evening. I don’t know who else to contact.

LynseyOldenburg · 04-16-2019

Yes a ticket was opened. They said it could take 12-24 hours, that was Sunday evening so it’s been 36 or so hours now. I totally understand things take time, but I will try your suggestions as I feel I have tried every other solutgiven to me. Thank y...

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