Hey I had a Credit card on file with PM but it has expired. Now I have a
new CC I need to setup for PAP but I can not login to my account. I
reset my password but the new password isn't working (Ive tried this
numerous times). Unsure I even have a on...
Both of our IPhone will not connect to the public mobile network. We
have used them for years without problem.we have attempted all the
suggested steps in the community and have had a trouble ticket in since
yesterday, with no response. Both our acco...
Has anyone else experienced issues calling out or receiving calls. I
can't call from inside house except certain araes even though a good
signal strength..I'm on 4G..figured I'd give last chance before I switch
to another provider with whom my phoned...
Hello,Yesterday I received a text saying I had used 100% of my data.
However when I go onto my account and check data usage it says I have
only used 240 mb out of 1000 mb during the cycle, with still 5 days to
go before the end of my cycle. (I also k...
HD Voice is made possible by VoLTE (Voice over Long Term Evolution)
technology. Many carriers use the two terms interchangeably. VoLTE is
the next generation of VoIP, a technology that enables phone service
over the internet. VoLTE is similar to VoIP...
This is my third attempt at trying to fix this issue. About a week ago I
decided to upgrade my plan since I'm back to school and will be using it
more often. Since the switchover date I haven't been able to use my
data, I cant send texts unless I use...
Hello...how do you get your correct account number? I was trying to
switch to another provider and the account number I gave them from my
profile page is apparently incorrect. Also I recieved numerous email
from public mobile asking to transfer over ...
I have been using my credit card for one year now. I was away from the
country for a month and had issue with credit card. After i came back, I
spoke to the bank and its sorted out, but still when I try to add the
credit card its throwing error sayin...
Texting, data and incoming calls not working since my plan was changed
yesterday. I've sent 2 messages and opened 2 tickets without any
acknowledgement. Even a national outage, doesn't take this long to fix,
WTH Public/Telus ?
I got a text from public mobile 4 days after I upgrade my plan telling
me I already used 65% of my data. I just got a text less than 2 min ago
telling I now used 95%. Which is right, the text or my profile showing
usage? If its the text then I'd lik...
Hello,I transferred to fido few days ago and I didn't know that I should
reply within 90mins so I can't login to pm. How can I remove my payment?
My payment will be automatically paid...... please help me.
I had a ticket, working on a solution. Then another agent comes along on
the weekend, gives me one day notice that they have closed my ticket!
This ticket has been in the works for a long time, and the delivery was
made which would have given them wh...
Hi, it’s been my experience that the odd time I need to buy a top-up of
200MB or a gig, I am able to do so over 3G despite having reached my
cap, where the only website I can access is publicmobile.ca and its
affiliate sites, to complete a top up pur...
My account is nearly 2 years old and I have Loyalty Rewards. Do I have
to opt-in for Public Points when changing plans? Thank you edited by
computergeek541: miscategorized/unrelated to "community" website issues