My parents had exactly the same problem... I'm now trying to help them. They've paid twice and still have no service. What type of business takes your money and then makes it impossible to get any help?
This is the same issue that happened to my parents. Are failing to get it working they created a new email to start again. The system takes the money and then tries to send a PIN to an old mobile number. In the end they gave up and got a new servi...
