Can I please get an update on this? My account was temporarily suspended, I was told my account would be reactivated but the customer service agent (Elia) has not replied back in 2 hours.
Fido told me that no port request was made to my phone number. Can someone please tell me what is going on here? It’s been over 16 hours since I bought this plan and was told that the request would be made by public and I would get a message from Fid...