Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I've updated my plan, and it was to renew by the 19th. No data has renewed, though. I'm on a 30-day-plan, and it has not renewed, after a few days, now. Please help, as I want to stay on this plan. But I want to use the data on my phone, and I used p...
cannot log in, email and passw=word does not work
This more a comment than a question. If you sign up PM with London Drugs right now, they can waive the sim card fee which is good to know. The employee told me it is a promotion and he didn't mention to me when the promotion will end. Signing up PM w...
I forgot my password and tried to reset it but when I tried to use the email link I was redirected to a page that said I had been locked out and to contact Public Mobile. I would have used the email link sooner but I didn't get it for several hours a...
Sign up with PM by choosing to transfer a phone number from Rogers last night. Got a voicemail today (with Rogers sim) from PM saying that the Rogers account number was incorrect. I sent a private message with the correct account number to the modera...
So I bought my monthly voucher like I always get and put it on my phone the plan usually renews on its it's own and I have me calling and texting but now it renewd and I have no calling or texting it took my monthly voucher renewed my plan and when I...
Still waiting for a so called Moderator to contact me to resolve locked phone issue!!! Or should I be contacting CRTC?!!!
Hey all, I'm having issues with using Public Mobile's cellular network on my iPhone 8 Plus. The phone is unlocked and works with other carriers such as Bell and Rogers. However, as soon as I switch to a PM sim, it says Public Mobile for a few second...
Hi , Tomorrow I am going to U.S. I want to book an 1G data add on plan for my travel.However, I do twice in same time because of my **bleep** network. It charge my credit card twice. How can I do refund ? any ideas ?
This is totally stupid posting a question and hoping someone in the general public has the answer. Ya catchy, public mobile. Im not giving the public my money for your service. Im not happy with your service.
can't send or receive mms on MI A2 android 9
Am I Eligible for $50 plan that gives $10 discount for 6 months, I became customer just 45 days ago??
My plan includes: - 100 Minutes Canada-Wide Talk + Unlimited Incoming Minutes- 250 MB at 3G speed- Unlimited International TextI've used up all my current data. (250MB)After that, I can't make a phone call.I use public mobile for the first time.This ...
How do I port my number?
Hi I am trying to port over my phone number and I am receiving this message: We were unable to transfer the phone number you entered. Try one of the following options:- Make sure you entered your number correctly.- Select a new number.- Contact th...
Hi, I have been with Public Mobile before and am thinking of returning, while looking at plans I noticed that Public Mobile no longer offers a way to "Build Your Own" plan and that all plans (except for one "data" plan) are locked to 3G speeds.If one...
Hi, Just got my dad a $15 plan, went through the activation process. I used a referral code, but the $10 credit isn't displaying in my account. Does that usually happen? As well, I selected to port/transfer his number from SpeakOut (7-11 pay as you ...
My first post / question here: I activated my account with Public Mobile back in March, at the time the plan included a 500MB bonus data for auto-pay. For some reason the bonus data is no longer there under my account (auto-pay has been there from da...
From this Monday, I sent several messages, but there is no response at all. If PB doesn't have a call centre for customers, PB should give any response about my private messages such as the progress of problem's resolution, or even checking the messa...
I need help! I have a sim card inserted on my phone and the provider says its telus but the sim card inserted is from public mobile. I was using freedom mobile before and decided to switch to public mobile. I just got a text message saying "We're exp...
today I purchased a top up for my public mobile plan, entered it in and now it is telling me that it is active, but it will not let me call or text, and when I try to make calls it tells me I dont have a long distance add on. Please advise what is c...
Is Public Mobile planning to offer more 4G plans? I am pretty disappointed by the loss of the 'build your own plan' option. I was planning to switch to the 90-day plan in the short term. This is a minor change that would've saved a few dollars a mon...
hitoday i refil my phone $ 25.00 , after that i am dialing but my call is not going throuh, and messeage is saying you are not uble to registerd with long distance call but i am calling at the same number before i dialed all the time since 8 years ,i...
Have cut and pasted the following from my account page ----- "If you have a Talk and/or Text Plan only with no data, the Data Add-Ons available to you will be defaulted to 4G LTE speed."Since my $15 plan includes 250 mb of data at 3G speeds it seems ...
The $15/mth plan indicates that I should have unlimited international texting. But when I'm in the US I tried to send a text and I received a message saying that my plan does not include US Roaming text messaging. Does this mean that I cannot text ...
How to update Auto pay by VISA?
Love the new website theme & marketing colors. Can't see or change plans, in MyAccount. Any ETA?
cant access my account email not recognized trying to change banking info bill preston xxxxxxxxxx Edit: Personal information removed by will13am. Please do not post personal information in the public fourm.
Hello. I bought a sim card a few months back, likely 6 months back actually. I have no idea if they expire. All I know is when I set up registration it acknowledged that my sim number was correct. On to the rest of the registration, filled out my...
Yes this awesome especially with the new deal expiring today. I just convinced four people to switch. I bought my SIM on August 8th one day before London drugs offered it for free. I'm going to ask for a credit. Has anyone else been in this situation...
| User | Bravos Count |
|---|---|
| 378 | |
| 215 | |
| 201 | |
| 153 | |
| 147 | |
| 131 | |
| 108 | |
| 97 |
