08-22-2019 03:37 AM - edited 01-05-2022 06:34 AM
08-22-2019 03:43 AM
@mike20Have you ever have a selfserve account before? If you activated at a store chances are you will need to setup a selfserve account. If you are certain you have a selfserve account you can try resetting your password via this link https://selfserve.publicmobile.ca/forgot-password/
Alternatively you can do some of the tasks like paying via vouchers / credit card on file if you use *611 on your phone.