FR
Help
Get Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Register now!

Forum Posts

Ask a question

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by • Public Mobile
  • 57788 Views
  • 173 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by • Public Mobile
  • 64262 Views
  • 179 replies
  • 32 Bravos

new acct issue

good morning, i have made a new account by first putting my phone number in and now i cant login with my email. i would like help recovering my account or dissociating the acct that i made with my phone number. thx

Locked out

Ive been locked out of my acct. Ive tried to reset password multiple times now and ive received to email. Double checked my end and the email is correct. My phone has also been deactivated on your end yet my cc is update, funded, and set to auto rene...

Liam3 by • Great Neighbour / Super Voisin
  • 562 Views
  • 1 replies
  • 0 Bravos

Phone number not working

My phone number is not working.  I have been told that my phone is not available.   For some people it is working.

PSimard by • Great Neighbour / Super Voisin
  • 1016 Views
  • 5 replies
  • 1 Bravos

Re: Ticket

I forgot my username and password and the email I use no longer exist

Mynote10 by • Great Neighbour / Super Voisin
  • 992 Views
  • 2 replies
  • 0 Bravos

Need to port my old number

Hey there! I just got activated my new public mobile sim card. I wasn't able to port my old number. Need help to port my old number from the service provider Telus. Thanks,Sridevi

jsridevim by • Great Neighbour / Super Voisin
  • 888 Views
  • 3 replies
  • 0 Bravos
srlawren by • Retired Oracle / Oracle Retraité
  • 360 Views
  • 0 replies
  • 1 Bravos

No data

So i payed my bill 3 days ago data worked fine untill today.. now I get a x where is says lte and I checked my usage and still have 3gb remaining.. is this a service issue with everyone or what's going on? Been a customer for years never had a proble...

Bmoff by • Great Neighbour / Super Voisin
  • 1695 Views
  • 9 replies
  • 0 Bravos

payment overcharged?

Hi there,I have been charged for July payment once. 2 days later I made an upgrade to my plan. And I got charged 100% amount. Isn't it that my initial payment would get carried forward to the payment of the upgraded plan? Right now I'm being charged ...

martinatang by • Great Neighbour / Super Voisin
  • 1142 Views
  • 5 replies
  • 0 Bravos

Resolved! Number is recognized as United States

Hello Guys,I have been receiving phone calls from friends and relatives in Saskatoon, but my called ID shows that they are coming the U.S..  The phone numbers and area code is always correct.  This occurs MOST of the time with various numbers from Sa...

Murphcrud by • Good Citizen / Bon Citoyen
  • 2961 Views
  • 9 replies
  • 0 Bravos

Canada Cellular

Has any one bought from these folks lately?? They no longer accept PayPal????

Tempory Number

Should you have a tempory Number if you are transferring your current number from another service

rattlingbrook by • Great Neighbour / Super Voisin
  • 1146 Views
  • 5 replies
  • 0 Bravos

4G LTE Speeds

Okay, so I may have stumbled upon something. When looking at add on's and in particular data add on's it says that 4G LTE speeds are only available to plans without data. Now past conversations about this have said well all plans have data so you wil...

Naepalm by • Mayor / Maire
  • 2147 Views
  • 20 replies
  • 0 Bravos

Resolved! Ticket

How do I submit a ticket 

patrickh by • Great Neighbour / Super Voisin
  • 2633 Views
  • 10 replies
  • 1 Bravos

Resolved! Loyalty rewards

I have been an active member for more than 2 years , i thought that pm gives 1 Extra dollar per year For being with pm or am i wrong 

Spinner by • Good Citizen / Bon Citoyen
  • 2296 Views
  • 10 replies
  • 0 Bravos

Resolved! How to modify date of birth

I bought and activated a new sim card, and unfortunately the attendance inputed a wrong date of birth for me.How can i correct it?

lemboye_karim by • Great Neighbour / Super Voisin
  • 2090 Views
  • 6 replies
  • 0 Bravos

Resolved! Credit card and email

I'm not new but I set up a phone account for my dad.. my mom already has one am I able to use the same credit card for both accounts? If so is it easy to change it? I used a different one cause I thought I read somewhere someone couldn't use the same...

laceydawn81 by • Great Citizen / Super Citoyen
  • 1967 Views
  • 7 replies
  • 0 Bravos

New to the public

So far so good posting just to say so far this experience getting new service has been  a piece of cake sounds like a company looking out for its customers by providing actaul affordability now here's to hoping there isn't any surprises come  bill ti...

JennyrHayes by • Great Neighbour / Super Voisin
  • 1379 Views
  • 5 replies
  • 2 Bravos
Labels
Copyright © 2026 Khoros, LLC
Need Help? Let's chat.