Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, My credit card was not charged for my monthly phone bill yet it’s in good standing and I used it today for purchases at retail locations. Could you tell me what is the problem? It’s been working since I joined and the issue was raised today.
Hi! New Public Mobile user here! I set up my APN settings as per Simon, the chat bot's instructions and I can't still receive MMS. I also tried what's written on this page: https://apn-canada.gishan.net/en/apn/public-mobile/samsung-galaxy-a10 and it'...
Hi, my APN settings, or something else is not working for the Sony Xperia X F5122.The compatibility checker seems to say it's compatible but I did not see the F5122 just the Xperia X. Can anyone confirm or deny? Or have any tips? I've tried adding th...
why my phone unable to receive and send messages and calls
Hi there. I just signed up yesterday and I am finding my data will not work. I have followed all of SIMon's instructions to set my APN up but nothing is working. According to the live chat before I signed up they told me my phone was compatible with ...
My plan includes unlimited incoming calls, but in the last 2 weeks, no calls are coming in and no incoming texts as well . I can make outgoing calls. Please let me know what the issue might be
adding to the already growing list of incompetence, complaints and NO SERVICE..... now public's website says: "Application is not available"
hi there i am trying to switch from public to belli did this yesterday i want to know if the IEM will be relase soon now i got aprove with bellthanks hope i cant find out soon
Do you get a text or emailmessage when you are getting close to using your data limit for the month? thanks
Ugh frustrating so I activated my daughters SIM card & used my email address for her account I chose a plan added the voucher the plan didn’t go through the pin I added in isn’t working I’ve added two $25 voucher cards & won’t let me log in to see he...
duplicate thread
I went to check out the plans for a friend, and this is what comes up when I go to publicmobile.ca: Application is not availableThe application is currently not serving requests at this endpoint. It may not have been started or is still starting.Poss...
Does Public Mobile sell phones? And do they have a tab system like koodo?
Hello,My phone keeps telling me the sim card is crashing.It makes the phone completely unsable as I cannot use either the call/messaging function or data outside of wifi networks.One of the techs reset my account and it helped for a week but it seems...
This use case is not covered anywhere in this web site. My old phone is not lost or stolen. My new phone is an unlocked iPhone 6s. IMEI is clean. I'm giving my old phone to my wife, she's also a PM customer. This should be a common task but I can't ...
I woke up yesterday to see I had no service on my phone, after some testing I determined that something had happened to the SIM card and I replaced it, changed it in the self serve, and voila, it was all working again. fast forward to today, I realiz...
@hwang279 Members are not allowed to post referral codes on this website.
HI, by accident i have used my PIN # as a greeting on my voicemail that is when my voicemail is activated the first you hear is "you have reached { my PIN #} in my own voice,then a generic voice " please leave a message after the tone" I have tryed n...
Bizarre. I just happen to check my history and according to this today I SENT a text to a four digit number? I didn't!Any ideas?
Just joined public and I'm unable to log in to self service or send a password reset to my email as it says my email cannot be verified. Maybe I mistyped it when I set up? Any tips on how to fix this?
I have a iPhone 8 Plus. I followed directions for APN change but on my cellular network page all it says is apn then username and password. There is nowhere for the other codes it says to enter. I don’t know the username and password. How do I g...
Cellular network fails to connect and disconnect unexpectedly. First time it disconnected, did a full reboot and reconnected fine. Second time it disconnected and won't reconnect.
Hello Public Mobile Team.Ayer me vinculé con su empresa Public Mobile. Hace días ya compré mi línea online y ayer la activé, pero todavía no recibí llamadas porque hubo problemas con mi número. Hoy por la mañana recibí una llamada de uno de sus opera...
I just tried to activate my sim card but I lost the page, not I can not sign in. Has any one can help me?
Hello, I have since moved to Telus from Public. I have called into Telus and ported my number. All is well and my new phone works perfectly. However, when I try to access my Public mobile account information. I get an error message as if my account e...
Did PM update/release new plans and I missed it. The $40 plan is now 4GB +500 bonus for a total of 4.5GB not the 'normal' 5GBThere is also a new $45 plan that is 6Gb + 500MB bonus. Or did I just miss the announcement. Other providers are killing P...
