cancel
Showing results for 
Search instead for 
Did you mean: 

How to Track Sim Card Order

elsongalang
Great Neighbour / Super Voisin

It's been almost a week since I ordered a public mobile sim card; however, nothing has arrived yet! Is there any way to track it? There was no tracking number. Please advise on what to do. 

3 REPLIES 3

softech
Oracle
Oracle

@elsongalang  ordering SIM from PM could take as long as 3 weeks or even 4 weeks.

 

If you are in a rush, I suggest you to check local Kiosk or order from Amazon for Prime delivery.  If you are activating at the kiosk, they might give you the SIM for free

 

@elsongalang 

No tracking number. Usually via Canada post.  Wait times are 2-3 weeks these days.  

 

In the past, some customers were able to track their SIM if they got an order number:

https://productioncommunity.publicmobile.ca/t5/Getting-Started/How-to-track-your-SIM-card-order/m-p/...

t_p
Mayor / Maire

If there is no tracking number, there's not much you can do but wait for a few more days. Other users may chime in with their own experience about time delays getting their order.

 

Need Help? Let's chat.