Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Both my hubby and my phone cannot make or receive calls. Text messages are going thru. Does not ring just goes into a dead silence and goes to voicemail. We are in the New Brunswick , Miramichi area. Any outages reported?
I was wondering if I could use an iPhone 11 on a $15 or $20 monthly plan with Public Mobile or if I am required to be on a more expensive plan. Also, how is the Public Mobile coverage around Canada?
I have a very inexpensive plan ($10/mo) which isn't offered any more. It includes 50 outgoing texts/mo, and for the first time I'm reaching this threshold. Is there an add-on I can purchase to increase the amount I can send this month? I can see on...
Hello,please help!cannot receive any phone calls or text messages since yesterday afternoon.I have tried all the proposed solution and nothing ii helps. Thank you in advance.
Is data a one time purchases not month to month. I was under the assumption that the data plan i have is month to month and reset back to 0 used each month. I literally just got thanks fir your monthly payment and next message your at 95% of your da...
Once again, about the 3rd time with Public Mobile, I have a plan for unlimited Canada-wide phone calls and I am told the long distance I want to make is not available because I am told I have used all available minutes? How can there be available mi...
I keep getting locked out after 2 attempts ..... I have cleared cache and cookies to no avail .... I have even tried a different browser ... this is getting to be a real problem and a person should not have to "renew" his/her password on every attemp...
Hello. I decided to switch to Fizz because of a cheaper plan.I want to keep my number and transfer it to Fizz, I tried to transfer today when my Public mobile plan for the month was up. Now I realise that my Public plan needs to be active in order ...
Hi,Added 1GB to my account. All went through but the $15 never showed up on my account but my credit card was charged. I had to add another $15 to get my 1GB.How do I get the first $16.80 (inlc tax) back ?dawn
Hi everyone. I changed my provider to another one and i topped up my balance twice. How can i get a refund from that since i'm no longer using Public Mobile? Thank you in advance. Problem solved. i contacted the Agent and said that i cannot get the r...
My phone (iPhone) send text messages for the past hour or so. It worked fine this morning, but now I either have to try to send a message four or five times before it will (extremely slowly) send, or it won’t send at all. It seems to be receiving tex...
I've been with PM for 2 years and randomly I cant receive phone calls or texts, and SMS seems verrry slow.Tried a restart, removing and re inserting SIM card, toggling off-on airplane mode.Just started acting up yesterday.
does (TELUS, Public Mobile) offer a client special needs discount as I have MS and in a wheelchair. I understand other local mobility companies offer such a program.Thank You;chuckster1007
I recently switched from one of the big 3, lured by the $50 plan. I noticed I was buffering Spotify in the car last night so I decided to investigate. Speedtest this morning: https://imgur.com/a/gWZmwnzand Google speedtest: https://imgur.com/a/HRwaI...
