Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Bonjour, J'aimerais pouvoir recevoir mes courriels de Public Mobile en français.Lorsque je suis sur le site de Public Mobile tout est en français mais je reçoit mes courriels en anglais.Pouvez-vous m'aider SVP Nicole
Hi everybodyDid anybody by any chance try Gome U7 with public (or any telus/bell company)A friend is consideringThe network is3G WCDMA 850/900/1900/2100 MHz 4G FDD LTE B1/B3/B5/B7/B8 It seems to be $30 less than umidigi a5 pro but have much less bel...
why is public mobile not recognized as a recurring bill payments?
I noticed a PM Careers page with this: https://telus.taleo.net/careersection/publicmobile/jobdetail.ftl?job=RET23930-20&tz=GMT-07%3A00&tzname=America%2FLos_Angeles "Our Public Mobile team is growing! Join our team as we launch our retail stores acros...
Can't log in to either Self Serve or Community so can't reach a moderator. I created a new registration with new user name and password. I was then listed as a new user but still CAN'T LOG IN
I have been with public mobile for a year as of the 18th of March. I received my 12th bill as of today (14th) but did not receive my one year loyalty reward. Will I get that after the18th or should I have received that with todays bill. Thanks
I need to unlock my puk sim
I bought a prepaid sim card at a London drugs outlet, and now am wondering if i made a mistake. I went through part of the activation process, entering my sim card and then my info, and then even though I paid for my first month's worth of minutes at...
Hi, I have a problem with my data usage...I bought my data on the 6th of March because I reckon that I used all my data, which were included in my plan beginning from the 25th of February. But I couldn`t use this previous data on how I found out late...
Hi my phone is not working and i put min in it please helplast issue was wifi and now its mini bought my min from the petro on cote vertu stPLZZZ and to make matters worse i cant even go bk outside cuz i am in self isolation my son tested positive fo...
Not too long ago there was a promo plan that included us roaming and data for I believe 60/month....will we ever be getting that option again? I am in the us frequently and purchasing the 10 day add ins and having a 10 day expiry is not useful and is...
I paid $30 to top up my data a couple of days ago, however got a message today that I am over 95% I am not sure if has clicked over because when I log into my account it still states my available funds are $30.00 Is there a way I can transfer this t...
Can someone tell me how I can get $2
I had a great experience setting up my new plan and SIM at Kelowna London Drugs, the person helping me was very knowledgeable as she used public mobile herself
Just for new peeps out there, [such as myself], when I submitted my first ticket I assumed I would receive an email back. Instead, I never knew to check my mail when logged into community. Just a heads up as I've waited a month & could have solved my...
These features are still here with the recent update just not as prominent. Macros are in the highlighted area and the 3 dots ... will expand the menu The highlighted " marks will quote the post you are replying to.
Does anyone know the latest info on the changes that are coming to public mobile in May of this year ?There was some publicity on Telus making some major changes with public mobile because the system was becoming outdated????I think the service is gr...
Recently got a text from an unknown number giving me a temporary password to get into my voicemail. I never requested this. Today I have been trying to reset my password but i cannot receive that temporary password i now requested today. Trying t...
Looking for a mod to review my msgs regarding my account. I've been waiting several hours and usally is a quicker response
Just activated my new plan and have a phone number but I have inserted my sim into various devices that are unlocked and all of them do not have service. Is there anything I need to do specifically for an iphone / android to pick up service?
Hi. Yesterday my phone started acting up. For making and receiving calls it is working fine. However if I don't answer the call, it is not going through to voicemail anymore, instead the caller gets the "8uv2 your call cannot be completed as dialed" ...
Hello, I am wondering if a Vivo Y51 is compatible with Public Mobile. A quick Google search indicates to me that it should but then the website (https://willmyphonework.net/) says it will absolutely not work. Do bands work separately or in tandem?
Hi,The plan that I have is $15 but the unlimited incoming call was not part of it when I signed up. Now I want to have the added promotion to my plan, but I get the message that I don't have enough money to change. What does that mean? My next pay bi...
Hi, I have a line with koodo prepaid plan, I want to stop using koodo and port my number from koodo Prepaid plan to one of my existing public mobile account. Could you please give me some direction on how to make this happen? Thanks!
Hello, I'm a student on tight budget, so I opted to use my data instead of purchasing home internet. I'm just careful with it, and it usually lasts. I have 8,5 Gig. However, my school is closed, so I cannot use its internet. I'm afraid I'll run out ...
As stated above, I just got a OnePlus 7 Pro and my data is not working.I've used the APN settings listed on the website and restarted the phone with no avail.
Sorry for the really obvious question, but I read around and got confused. If my plan comes with 250 MB and I add 1G of data as an add on. Which gets used up first? Will the 250MB be used, and when that is gone, it will start using from the 1G ...
That's twice in a row that i'm charged $28.25 on my visa when it should be $22.60 ? I take the $20 package for U.S. but end up paying $5.65 extra. why?
Hi,I want to help my parents add-on a package while they travel home from the US. It looks like the most data I can add is 250 MB. I doubt that will be enough data for them to use their google maps all the way home from Florida to southern Ontario. C...
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