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mnure1c · 09-25-2021

I changed my plan and topped up my payment but the plan stays the same as the previous one. I also accidentally submitted 3 top up payments instead of just one. I want the other 2 extra payments refunded and the plan changed as requested.

mnure1c · 07-27-2019

Hi. I tried to port my phone but was not successful. Kept saying error so I tried several times. The Pre pay was set up several times as well. The following day I went to a store to have it ported. But they will not accept my old number. So I got a n...

mnure1c · 07-21-2019

Hello. I tried to port from another carrier yesterday and today but kept saying error. Went to walmart and the rep tried but still saying error. He said maybe my balance with the other carrier was high so paid it in full today. He tried again but uns...

mnure1c · 07-29-2019

I did send a message to the moderator Saturday but no reply up to now. I don’t even know my account number with the SIM #1 because there was no confirmation on my e mail. I was not able to set up a self serve account with SIM # 1 but I did with SIM...

mnure1c · 07-28-2019

My account with the old provider is paid up to date but there is no more service. So is my account still active ? My phone number is already taken out from the account. Do you consider that active still ?

mnure1c · 07-28-2019

mnure1c · 07-28-2019

But my phone became inactive with the old provider 2 days after I tried the porting. Shall I call my old provider and tell them to make my phone active again ?

mnure1c · 07-28-2019

My account with the old provider was active until it became inactive 2 days after we tried the porting. I paid the full balance and tried the porting again but still unsuccessful. So you mean to say go back to the old provider and make my account ac...

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User Activity

Plan change

Porting problems. Was charged multiple times but the activation was not successful.

Re: Plan not active

Re: Porting problems. Was charged multiple times but the activation was not successful.

Re: Porting problems. Was charged multiple times but the activation was not successful.

Re: Porting problems. Was charged multiple times but the activation was not successful.

Re: Porting problems. Was charged multiple times but the activation was not successful.

Re: Porting problems. Was charged multiple times but the activation was not successful.