Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have gone over my data and just “changed my plan now” by topping up my account. I can see the $ is now in my account but still not getting any data service. Please HELP as I’m out of town and in desperate need. thank you:)
I want to buy us text roaming every 10 days but don't want to deal with the chore of buying it.Is there no way to automate this? It makes the alternative of moving to a competitor appealing.
Hi,On 20 nov, i recived an email tells me that my phone number will expire in 3 days and to avoid that i have to make a payment...The problem is: i cant logon to libreervice.publicmobile.ca because it shows that my account was disabled..
I do have listed both phone numbers there, that is probably why
Hi, I received a text message today about me having a successful referral but I didn't refer friend then I checked my account and it was true... I'm worried because I know I didn't refer anyone and my account might be exposed? Just in case, I changed...
I wanted to give you some feedback on your customer service, and how it has motivated me to question my subscription. My credit card was stolen. They cut off my card on Tuesday, and said that a new card was coming in 3-5 days. It happened that my m...
Cha-Ching!Is there a way to see who the friend(s) is/are who successfully used the the code to get both of us amazing rewards? I received one this week. Anyone I have asked says "no, not me"More wondering as bring on the rewards
How to cancel autopay?
I'm trying to activate my phone service. I think the sim card is active. Payment was taken from me. Received email from my previous provider to confirm transfer number. But still not active on Public Mobile. How can I speak to someone to comfirm what...
Got the successful referral text twice now yet I haven’t referred anyone recently.. the text only, no reward.. anyone else have this happen?
I have had the same data plan for the last year and it was sufficient. This month I have maxed my data out and had to purchase an extra 3 gigs. Each gig depleted within a couple of days and I have made sure to barely use my phone on the internet as ...
Any Black Friday deals for public mobile???? Any in past years.
My plan is for 8 gigs why is it telling me I've used all my data at 4.5 gigs
So I'm planning on switching to Fido because of the Black Friday deal, and I confirmed with them I'll be witching, but I wanted to make sure I left no loose ends so I went to my public account and paid $141 for my cycle. I didn't see that it was for ...
I received measage in My public account about Winner zone from "mittens". No idea who this is and it looks appealing to me. It asks you to pay $1 at the end. Is this legit? Is this checked by Public or its a scam? Do you wanted a prize? Today is your...
Saw this in the latest flyer (SK, but probably all stores)https://www.londondrugs.com/store-flyers/eflyer.html Free SIM & BONUS $20 Airtime Credit when activated in store on a minimum $25 planValid Nov 20 to Nov 25 2020As seen in the flyer
flash sale on Nov 30 for free month of service. Sent email address and received reply saying I was eligible. Activated sim with same email and have not received ant notification of free month.
Unable to activate account since purchased sim 4 months ago.(re&re sim 2day)?Now seem different myb on
For some reason I have problem with porting my number too. Can somebody help me with that?
I just got a pixel 4a, and I want to know if I need to set the phone up for MMS or something? Do I have to mess with the APN settings?
Hi,I am having trouble setting up my self serve account. I received an email from Public Mobile with a prompt to start setting it up, so I followed the link. It took me to a page where I could either log into an account or set up and account. I tried...
Hi Everyone,I bought a voucher from kudos store Scarborough Town Centre for public mobile. When I tried to feed it, it showed the voucher is invalid and incompletely printed out. I was needed the service urgently so I made the payment by the credit c...
