not sure why but my clients pass we setup his account with is not working, neither is the password reset form, I tried it on 2 browsers so i'm suspecting it's on Telus end the password reset form is not working, anyone else have similar problem?
incognito yes and also tried IE but the error on the password reset says:Sorry, we’re unable to verify your email address.So i'm beginning to suspect they typed his email wrong when they setup his account. what do we do if your system can't find his ...
incognito yes and also tried IE but the error on the password reset says:Sorry, we’re unable to verify your email address.So i'm beginning to suspect they typed his email wrong when they setup his account. what do we do if your system can't find his ...
thanks for your help, i'm simply trying this through my support desktop. Not my friends phone. for the mod to create a temp pin i'll probably need a community account with the same email as my friends account hey?
