Community

pogkev · 09-02-2021

May I use my extra funds to purchase certified pre-owned phones? Can a Moderator confirm?

pogkev · 01-27-2020

Hey guys, I'm wondering if it's possible to carry over my services from Public Mobile to Telus? I was planning on getting a new phone but since PM doesn't offer any phones, would I be able to transfer my available funds towards a Telus account??

pogkev · 12-25-2019

I have set up auto pay with my account using a CC. So far since I have signed up, I've been getting text message EVERY day saying "Heads up, your payment is due soon. Please ensure that you have enough funds in your account. If you have AutoPay, plea...

pogkev · 12-25-2019

Are there any update to support Apple watches with cellular? I would like to use PM since I have a credit balance that I would like to use. I understand that Telus offers $10/Month to support cellular service with smartwatches but I would like to use...

pogkev · 11-21-2019

I work for a retailer and some of the sim cards we have ordered aren't working.Ex)-Some sim cards are not readable (Tested on multiple unlocked phones)-When going through activation, it won't detect the sim card #. Or it would say "Invalid sim card" ...

pogkev · 07-17-2021

Basically you have 2 options when your on selfserve.publicmobile.ca/Overview/plan-and-Add-ons/ChangePlanLandingPage/?PageRedirect=RedirectToChnagePlanPage:1)You can either "Change Plan Now" which would reset all your usage including your billing cycl...

pogkev · 07-17-2021

I work for a PM retailer, the moderators normally tells us to activate with a temporary phone number, and then submit a ticket with a moderator to let them know that you would like to swap your temporary phone # with your current one. Usually what yo...

pogkev · 07-17-2021

To access voicemail, genrally you can do that by just holding the #1 on the dialpad and it would automatically access your voicemail. To reset your voicemail password/pin code, you have to go to your selfserve account, under "my profile" there should...

pogkev · 07-17-2021

It generally takes a little bit of time to update on your selfserve account. There shouldn't be any extra charges since public mobile is a PRE-paid company, so you would have to pay for the service first before your able to use it.

pogkev · 01-14-2021

Contacting the moderator, via the online bubble on the bottom right hand corner of the screen.

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Certified Pre-Owned Phones Questions...

Carry services from Public Mobile to Telus?

Annoying 611 Notification

Apple Watch Cellular Service

Sim cards are not working :(

Re: Changing Plan

Re: Issues with porting number

Re: voicemail

Re: data plan

Re: Can I get refund on overpayment?