Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I've tried to join many times. Every time I add my existing phone number, it says to enter a valid Canadian number. I don't want to change my number. Can someone help with this?
I bought a phone on 16 March 2021.Received an email with the shipping and billing address as well as the details of the phone I bought right away - that is all good, but no information yet when it was shipped, how it was shipped, tracking number or a...
Just wondering if anyone using Public Mobile with an Android phone has issues with receiving texts from an iPhone? Or has had any network issues with texts messages that were supposed to be sent to you get sent to someone else's phone? Please any fee...
I'm switching from public mobile to a new network as it has better coverage in my province, and I was wondering if my PM number can be ported over?The new provider (Sasktel) needs me to select the carrier of my current number for the port, but public...
where is "call history" located in SEIF SERVE
I have a data tracker on my phone and from March 1st until today I have only used 366mb. I received a text that I used 95% of my 1GB of data on March 8th and today it says I have used the full 1GB which I haven't. If I ever get close to using 1GB i...
Message I received on the website as I was checking out: Oops! Looks like something went wrong when activating your account.Please start a conversation with our virtual assistant to create a troubleshooting ticket, and the next available Public Mobil...
I am losing my mind...starting yesterday I have been getting at least 10+ calls a day. I answer, no one is on the other end, they just hang up. I'm in Montreal, and they're all calls from Ontario, or 226 area code, 646, 250, 343, 306. It's just non-s...
When I try to call my voice mail , it says to go to public mobile and activate a plan with talking and text etc etc... I've had people texting my phone and nothing comes thru , my data works ... that's it ... I have 45$ a month , 6gigs data ... unli...
HiI have transfered a number from Vonage.My cell phone is now working. I can call and receive calls.But my landline is still working as well. I can still make phone calls, but not able to receive calls. When I called Vonage, they said they didn't ge...
Hi, with new rules in Turkey from 15 of March I would need my phone with canadian number working all the time in Turkey as I would receive some HES-code. They will check all my movements with this code - check in's to hotels, domestic flights and so ...
Hi,I don't know how to post a question in the community. So I ask question here by replying you. I have the problem in data activation after thansferring my cell phone service to Public Mobile. I tried to solve the data problem myself following the o...
need to change my sim. my phone is lost
hiis this a plan to use in Canada to call to the u. s. or to call from in the u. s.?
Cancell message
My billing period is Feb 27-Mar 26, I have a plan for 250MB data. Got a massage on Mar 11 that I used 100% of data. My phone shows 72.36MB, and on "My account" is about 73MB. So why data was disconnected?? That happend first time, and I have an acco...
Honestly I'm a bit stumped I have 2 active cards that I tried to use while signing up and both are getting turned down. After calling my bank they confirmed the issue is on public mobile side and not theirs. Thanks.
Can't receive calls or send and receive texts...help! thanks
I got my first call at 6:41 this morning, luckily I have DND enabled until 7:30. I've now received six calls in as many hours. Because they're neighbouring my number, and the number changes every time, I can't keep up with all the numbers to block. T...
Can't make a local call . It said no talk plan. but I pay $40 per month for Canada wide calling unlimited
