Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
How to restore self serve account, because I have forgotten email associated with this account and can not sign in?
I changed phones yesterday to a Moto G8 and my texts worked for a few hours, but suddenly my texts are being sent, nor can I receive any, but I can make and receive phone calls no problem. Any help for this?
Hello, I accidentally signed up with the incorrect e-mail address, which means I did not get the +1 GB of data promotion. The correct e-mail was registered for the promotion AFTER I activated an account. Is there a way for me to still get the +1 GB f...
hello,i currently have the plan of 15$ per month, i ve seen there is a current promotion for new clients where if you start a new plan of value 25$ per month or more they give you 1Gb for free for 6 months ( i'm in quebec so maybe this offer is only ...
Hello, I set up a toll free number from Voip.ms and forwarded it to my phone. The calls won't go through saying something like: to UV1 all circuits are busy please try your call again later. Forwarded calls to other numbers are working it's just thi...
Is any one else having problems with phone not ringing when you have incoming calls. The person calling me can hear ringing but my phone does not. I have no idea someone is calling. Why is this happening and what can I do to resolve this problem.
I forgot my security question password. How to reset plz
I don't know what to title this... I'm mostly putting this here for awareness. I see not resolution. Couple days ago, might have even been a week ago, I changed the PIN on my phone and then upon re-entering the PIN my phone told me I was wrong. So I ...
Signed up for $40 PM plan last evening November 13, 2020 following seeing this promotion and adding my email to the bottom line to receive the promotion. However the extra data is not showing up on my statement?Promotion: Submit your email below betw...
Ok I have two questions as I have recommended to a good friend to change to public mobile with the "28 Dollar 2.5 gig plan". 1- how long will she get the rate of 28 which includes her $2 preauthorized payment plan? 2- if it ends after a specific time...
I just activated a 2nd PM account (not this one) and used a friends referral code, which had a next to it under the activation page, yet didn’t receive the $10 off. Does it take awhile to show up?
I have ordered a sim card week ago but didn’t received yet
merged
I just bought a motorola g power unlocked phone from Costco. It is not one of the phones listed for compatibilityWhat do I do?
If I already have a 4.5 GB plan with a 1 GB promo, will I lose the 1 GB if I upgrade to 4.5 GB + 500 GB plan?
I received a message that says the information collected was incorrect. How I shoukd do to solve this problem?
This Freedom plan worth switching?(Lets pretend you all love Freedom lol).Freedom Plan:$60 Big Gig Unlimited + Talk•10GB + 10GB BONUS. 20GB Full Speed total + 1GB Freedom Nationwide. Canada-Wide everything. I also need a new iPhone. Right now I can g...
I'm unable to get a promo
Can’t receive or send text
Hi! Is the Huawei 8a JAT-LX3 and the Samsung A10s SM-A107M/DS compatible with the Public Mobile network?
I have activated 25$ plan recently and my card was charged $25 and 30-day plan/Forfait de 30 jours--$10 plus 1GB at 3G Speed/ 1Go à la vitesse 3G--$15.I am not sure why they charged extra $25. Please any one can help on this issue. Thank you
I have two accounts with public mobile but I can't get into my second account. I have tried the username name and password for the second one but doesn't work. It was a phone number that I transfered from freedom and it is currently working but can...
