09-22-2021 05:55 PM - edited 01-06-2022 03:25 AM
Google Pixel 1, LTE, was OK in the past has been bad for some time (>1y probably).
Any ideas how to troubleshoot? Can't watch a YouTube video or listen to music.
09-22-2021 09:38 PM
@bjhiwvhwipviwhj wrote:Google Pixel 1, LTE, was OK in the past has been bad for some time (>1y probably).
Any ideas how to troubleshoot? Can't watch a YouTube video or listen to music.
Try putting your phone on 3G network to see if it makes any difference.
09-22-2021 06:01 PM
you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,
1. power off your device
2. take out the SIM card,
3. waiting a 1 minute,
4. put it back and power on,
5. toggling airplane mode off/on,
and do again Rebooting your phone,
*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
Go to Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords,
or visit Here link,
and go Changing APN Settings On An IPhone
click Here link,
or visit Here link,
and go Changing APN Settings On Android device
click Here link,
Ensure you have the correct APN settings by visit Here link,
Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.
or can you try manually selecting network "3G ONLY" or WCDMA only,
for iPhone visit Here link
or Here link
for android visit Here link ,
and do Rebooting your phone
This is quick and simple,
*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
09-22-2021 05:59 PM
@bjhiwvhwipviwhj wrote:Toronto.
If it's been slow for quite awhile...try the sim in a different phone to see if it's a phone problem.
Let us know, ok.
09-22-2021 05:58 PM
Toronto.
09-22-2021 05:56 PM
@bjhiwvhwipviwhj...are you located in Manitoba ?