Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I have been locked out from my account, and I did what Simone told me to do, but nothing worked. And they showed I should contact the admin but I don't know how to do that can someone help me with that.Thank you.
I just wanted to give a big bravo out to Fatima from customer support for some fantastic and fast support. I did not have to wait even one minute for a reply to my private message. I couldn't have dialed a toll free number that fast. Thanks again!
When people call me, my phone works normally about 50% of the time, but for the other 50% of time, it does not ring at all but goes to the voicemail directly. When this happens, I don't notice the call until I see the notification for the new voicema...
I activated my $25 per month public Mobile plan last night at around 9 a.m. . Before I went to bed, my phone was sending and receiving SMS and I was able to call and take calls. As of 12 p.m. today I am still unable to send MMS messages and I do not ...
Hi everyone,I am currently in France for a few month, I have a french number for communication but to access my bank and other websites, I need a code they send on my Canadian number, through text. But my sim does not connect to the french network.Is...
When I signed up the email I gave was misspelled and doesn't exist. So I cant access the self service. Is there a way to change my email address on my account?
I don't know what GSM and CDMA mean. Will it work on Public Mobile? I'm really after this phone for the camera. My old Canon point and shoot died and I've looked at reviews for this phone's camera and video and it does a better job than my old dedica...
Wells Fargo needs to send me a message with a pin code in it so I can verify my account with them. They keep saying they are trying to send me the text but it wont come through. I have been with public mobile for a long time and I am not sure how to ...
We had not renewed my son's PM account for a few months. Having trouble logging in. Can the account still be renewed? Do we need to re-apply? Can I use the same sim card?
