10-30-2021 02:02 PM - edited 01-06-2022 03:54 AM
10-30-2021 04:42 PM
If you can't solve it through the Forgot password link, open a ticket with CS via:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
or: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-30-2021 02:23 PM
Make sure you are using the correct e-mail to receive the reset information.
Check your e-mail junk or spam folders to ensure it hasn't landed in there.
You might also do the following:
10-30-2021 02:07 PM - edited 10-30-2021 02:08 PM
i suggest you close all Browser and do clear cache and cookies for any Browser,
and try open Browser incognito mode,
you can try Forgot your password visit Here link, and enter your email address,
check your email spam,
or you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to
they can solve your issue, they are nice Service Team they will help you 100%.
and them will reset for you,
Here’s How To Contact Customer Support Agent by CS_Agent,
Good Luck..