Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I am going out of Canada for 3 months. But I don't want to deactivate my Sim. So, will it be OK if I don't pay a months plan and continue to pay next month since it has been mentioned here that dormant is 90 days.
So I've been a Public customer since early October. I ported in from Fido and kept my old (604) 33x-xxxx number. Everything worked fine, could send/receive text messages and phone calls. Data worked. Recently I found that when I call people, my numbe...
Hi Friends, I would be travelling to US for almost 15 days, however all the packages are for almost 10 days. I need calling/text/data for these 15 days. So how I can purchase that. Do I need to add 2 purchases or I can purchase again after completion...
It doesn't show up on the comparability chart for Public Mobile. I'll be getting a Google Pixel 6 in the new year and just want to make sure it'd be compatible with Public Mobile before I do so. Thanks in advance!
I am seeing a lot people contributing towards answering questions in community etc. I was wondering if there other discounts I could obtain aside from the referral and monthly auto pay? How exactly does community and public mobile work?
Hi,I was curious as to how account credit works. I have $12 account credit, and I am enrolled in autopay. I was curious to how I will be charged next month. My plan cost $35, so will I be charged $23 or $35? Will they automatically use my account cre...
Hey, I am a new user, and this is my first post. I am looking forward to being part of this community I have noticed something potentially strange with my data usage and wanted to get some feedback/troubleshooting tips from you all. I am using my Pu...
Hi,Wondering if it would be possible to: 1. Port out my current phone number from my PM account to another provider.2. Port in another phone number of mine from another provider to the same PM account. Basically swap phone numbers in and out of the s...
Hi everyone, it may of been asked before, but just making sure I have this rightA friend of mine wants to port from Shaw landline to PMI was going to do the following with him later today... Activate SIM card and create a temporary phone number, I'm ...
Good afternoon. I signed up online on Wednesday 8th of December and used my son's referral code. I'm still waiting on my $10 bonus and my son hasn't got his $1 either. I read here that it is supposed to be applied within 72 hours.I got my Public Mobi...
"refer a friend",1. extra $30, do I get $5+$1 bonus from the 2nd month? or just $5 ONLY2. how do I know the details of the rewards, where can I find it out in my account online?3. if I am on a $15 plan, what if I refer more than 3 friends, the 4th fr...
Hello,My daughter's phone was set to renew on my credit card and I forgot to update her Public Mobile account when I got a new card. I've had her update her profile with the new credit card info about 10 hours ago and made a payment for the outstand...
Would like to use the +1 option for ease of calling LD no matter where I am. Yes I know we can only call from Canada or USA. But would like to have the best worked out contact list numbers. i see for iPhone 8 Plus iOS 15.1 I should also have another...
Hi, I got this 500-minute bonus add-on from public mobile but it doesn't seem to work. The automated voice said "I have no funds available" but I do have the bonus add-on in the system though. Plus, is it the correct way to call to China 011- 86 - mo...
Hi folks, I'd like to switch over to public Mobile but I have absolutely no idea what I'm doing and the website makes it sound too easy so I'm suspicious.. After getting the sim card and activating it, do you have to cancel your old plan yourself or...
