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Magdolna · 01-03-2022

What to do?Hello,I have received notification on my phone on Jan 1 , 2022 that my payment was done and my plan was successfully renewed.The credit card was charged on 31 December 2021 for the monthly payment.Today my phone was disconnected saying I h...

Magdolna · 01-16-2022

The transaction for the monthly payment was accepted by the bank on 31 Dec. 2021 but the bank didn't transfer the money until 2 day later after the holidays. So, PMobile disconnect my account and was demanding a payment. PMobile system didn't not ch...

Magdolna · 01-04-2022

Thank you very much for the help, finally they solve my problem witth the account. My phone is working.I do not know how to thanks everybody for their help.RegardsMagdolna

Magdolna · 01-04-2022

I cannot make a call or receive a call

Magdolna · 01-04-2022

Hello,In the Account it says Plan Expired and in the Add on :Your account is currently expired. You will need to top up to reactivate and purchase add-ons. What I did: In the lost/stolen feature I have Suspended my service. I did Log out/in. I did ...

Magdolna · 01-04-2022

No I did not do anything with Kodoo. The credit card was charged in 31 Dec 2021, I've verified and the payment history confirm that. The notification on my phone from public Mobile on Jan 01, 2022, says: Thank for the payment. Your Plan has been succ...

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Payment was done automatically with credit card and the phone was disconnected

Re: What to do if in the Account says Plan Expired but the auto pay was taken on 31 dec, 2021

Re: What to do if in the Account says Plan Expired but the auto pay was taken on 31 dec, 2021

Re: What to do if in the Account says Plan Expired but the auto pay was taken on 31 dec, 2021

What to do if in the Account says Plan Expired but the auto pay was taken on 31 dec, 2021

Re: Payment was done automatically with credit card and the phone was disconnected