Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I am seeing a lot people contributing towards answering questions in community etc. I was wondering if there other discounts I could obtain aside from the referral and monthly auto pay? How exactly does community and public mobile work?
Hi,I was curious as to how account credit works. I have $12 account credit, and I am enrolled in autopay. I was curious to how I will be charged next month. My plan cost $35, so will I be charged $23 or $35? Will they automatically use my account cre...
Hey, I am a new user, and this is my first post. I am looking forward to being part of this community I have noticed something potentially strange with my data usage and wanted to get some feedback/troubleshooting tips from you all. I am using my Pu...
Hi,Wondering if it would be possible to: 1. Port out my current phone number from my PM account to another provider.2. Port in another phone number of mine from another provider to the same PM account. Basically swap phone numbers in and out of the s...
Hi everyone, it may of been asked before, but just making sure I have this rightA friend of mine wants to port from Shaw landline to PMI was going to do the following with him later today... Activate SIM card and create a temporary phone number, I'm ...
Good afternoon. I signed up online on Wednesday 8th of December and used my son's referral code. I'm still waiting on my $10 bonus and my son hasn't got his $1 either. I read here that it is supposed to be applied within 72 hours.I got my Public Mobi...
"refer a friend",1. extra $30, do I get $5+$1 bonus from the 2nd month? or just $5 ONLY2. how do I know the details of the rewards, where can I find it out in my account online?3. if I am on a $15 plan, what if I refer more than 3 friends, the 4th fr...
Hello,My daughter's phone was set to renew on my credit card and I forgot to update her Public Mobile account when I got a new card. I've had her update her profile with the new credit card info about 10 hours ago and made a payment for the outstand...
Would like to use the +1 option for ease of calling LD no matter where I am. Yes I know we can only call from Canada or USA. But would like to have the best worked out contact list numbers. i see for iPhone 8 Plus iOS 15.1 I should also have another...
Hi, I got this 500-minute bonus add-on from public mobile but it doesn't seem to work. The automated voice said "I have no funds available" but I do have the bonus add-on in the system though. Plus, is it the correct way to call to China 011- 86 - mo...
Hi folks, I'd like to switch over to public Mobile but I have absolutely no idea what I'm doing and the website makes it sound too easy so I'm suspicious.. After getting the sim card and activating it, do you have to cancel your old plan yourself or...
I am switching to PM and am looking for a referral code to use when I sign up. Is there anywhere I can find one? I have bought my SIM card but have not activated it yet.
3 days ago... I missed an auto payment and i had no service. I made 2 manual payments today and my owing cleared... with no service still. Do i wait a little bit for that to go through? I still kinda need service again so i can call and text. So, wha...
I just came back from a 6 week trip. I have taken out the sim card right a way and used the German sim card. Now that I'm home I noticed that all data (around 5gb) and 500 national minutes is gone.I am on the $15 plan and have accumulated some data a...
Hi, I got a new phone so I was selling my iPhone 12 on FB marketplace. I reset the phone before sale like anyone would. I met the guy and he grabbed the phone from me, shoved me and took off with it. Because I reset it isn't in find my anymore so I c...
Hi there, I recently transferred from Koodo keeping my same phone number, I have two separate charges of the same amount from public mobile and one from koodo of the same amount... Can anyone explain? I went with the $25/month plan and the 3 seperat...
