Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
HelloI add on $5 data have not received more data .please advise
I activated my sim 4 days ago, and turns out, someone has the same number as me.how did I know? I messaged myself on iMessage and someone else replied. I asked if she has the same number as mine and she said yes. I changed my number again, and when I...
Hi I added 5$ add on because I was put of balance and it deducted 5 dollar twice I saw in my online bank statement how can I get my 5 dollar back why they deducted twice I did the payment just once first time it was an error and second time it got t...
A couple of days ago I ported a number out from voip.ms. My new phone places calls via the public mobile network now, and shows caller ID with my ported number, but calls to my number still go to the voip account. I'm not sure if text confirmations g...
I'm having the same issue in Edmonton
Can you private message me the number to call to get them to retrigger the transfer process
I can't make any outgoing calls or receive any and since there isn't any customer service you can speak to I don't know what to do? I can't log into my account either because I forgot the password and now it says I am locked out and to contact Public...
Account number 10000*************provider is Bell account ************
Hi Today is my payment date, but my Visa card payment has been declined. May I make a payment in here? I can’t dial and receive any call right now!ThanksKevin
So I was thinking of upgrading to the $50/30 day plan and it said "Unlimited Canada & U.S minutes". Does that mean I can call anyone from Canada and U.S or will I get coverage in the States?
Havnt been with pm long, when you reach data limit does your data just stop working? Says I have reached 95%.Just want to make sure I am not charged extra by going over data as other companies do.Thanks
I had paid twice on my monthly payment thru credit card is it possible to get refund or credit
hi how can i get public account number
I have made my payment and balance is 0 but my plan is not renewed. Can you please help
I'd like to use my number with another carrier, but I'll continue using Public Mobile with a new number. I know how to port my number out, and I know how to change my number. But, is it possible to do both? Or, I have to trash my SIM card and get a n...
Public Mobile has sent me a text message welcoming me to the US, and advising I can get a US roaming add-on. While I am in a border town, I am definitely in Canada though (Google on phone verifies phone knows this; as does the weather app). I've veri...
I couldn't find the S20 in the list of compatible phones but will it work. Thank you for your help! acl
please help mei was charged twice this month
Hello everyone...I'm currently on the $50/30 day plan that comes with 8 gigs data, plus 500mb extra for auto-pay, for a total of 8.5 gigs. I see Public is currently offering a bump in that plan up to 10 gigs data. I'm wondering... I've been with Publ...
Looking for tips and trick to lower my monthly plan?!!
