Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello,I referred my wife to public mobile and when activating her account I gave the referral code when activating. She got her 10 dollar credit but I have yet to see my dollar off my account. When should I expect to see it on my account
I activate my son's SIM & select autopay (cc) but I got billed full price and not the $2/mth off?? When I activated mine many years, I had no issue? Is there a change in billing???
Is there anyone else having issues wirg their us service? It took 3 days and numerous attempts to refresh my plan. Then when it finally starts working..i drop every call within 30 seconds. I hear 2 beeps..20 seconds later i drop it. Both received...
New to Public Mobile, using a hand-me-down phone (from sister) that was used on Telus before. I have reset the phone, put in the Public Mobile SIM, activated the phone online as per the SIM card instructions. It has been well over an hour now, and I ...
I understand that Public requires a separate email and account for each phone number. But I also notice that in the upper right corner of my account page there is a little pull-down menu labeled "Account." This suggests that multiple accounts may b...
Hi all, I'd like to ask the masses their views [learned or otherwise] on the impact of allowing one's account to go into suspended status and/or using the lost/stolen function. This question presumes that one will reactivate or remove the lost/stole...
Hi,I don't need my phone for 30 days. I would like to turn off autopay and let it be suspended for 30 days but I would prefer not to lose my addons which I have. Will they still be there when I reactivate?
Once Ontario lockdown and covid is over, I am planning to go for vacation to Tobermory. I do have doubts about the coverage in that area since it is a rural area and not many people live there. I looked up the cell phone towers around that area and s...
I thought my plan included unlimited photo texting but I can’t send a photo to anyone who doesn’t have an iPhone. Any idea why?
Can I know how can I reset my self serve account password and also need to know how to permanently deactive my sim
I did not get my new year promotion of one month free service and 5G data.
I am trying to get into my dads profile to change his plan and i don’t remember the password and when it asks for his email it won’t accept them. What can I do.
I entered the wrong one during activation. Need it corrected.
Hi!I activated and am supposed to have an extra 5GB of data ... but all I have is 2 GB? Does anyone have any idea how I get the 5 GB?
wWhat APN settings am I supposed to use umidigi A9? Thanks for any assistance...
Hello, it would be a great option for public mobile to add on a free public mobile to public mobile calling option. My grandmother has the 50 minute plan I believe it’s an old $10 plan. It’d be nice if there was an option to pay a tiny bit more to ge...
Hi i have been waiting awhile for help with my port request I haven't heard anything back yet
How do I change my credit card number?
I ordered my SIM card 9 days ago AND IT HASN'T ARRIVED YET
i entered 2 x $40 vouchers to my account but only got credit for 1 x $4o
Hello, a friend I referred to PM is trying to activate using my referral code, referral code has green check mark on the side, but then submitting, it has red text noted to "Please enter a referral code". Is there system issue or is there any work ar...
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