Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
When does your data recycle? All I get is the billing date and SiMon doesn't have any answers, but the billing date and data recycle dates are often different. How can I find out what my data recycles to the next time period?
Hi . I am new on pm I need help to my profile email address because I am mistakenly enter wrong email address
I keep receiving the message " you've entered an incorrect number. Please try again." But the number is correct and works perfectly when I dial it!
Hello why was I double charged on auto pay , also I woke up to my phone not working and saying no phone provider when I have my bill go through! I’m so mad. My bill supposed to be 48$ And it switched my plan on me . And charged me almost 200$ extra...
When looking for answers on this site, a new subscriber might get the impression that there are THREE types of accounts at Public Mobile. Namely:(1) COMMUNITY ACCOUNT: an online tool allowing USERS to help one another. (2) PUBLIC MOBILE ACCOUNT: the ...
If I have a phone with No Applications that use data, like weather, and is always logged out of Facebook, Google, and the like, will my phone still use data?Also, does the data used to download mms count toward my monthly usage?
Hello.How much total data per month is supplied with the $35.00 plan and autopay?Looks to me like 5gig ?
Im new to PM and am wondering how to change my voicemail to make it an automated message? I don't particularly want to make my own!
Just recently switched to Public Mobile last month. Here is the issue: 1) after entering my phone number, the following message appears: " The phone number entered is invalid or you may have created your profile already." 2) Unable to log into my onl...
im having a trouble login into my account when i tried to reset password and put my email address then it says your email address is not correct , i forgot my email address which i used.I need to reset my password please help me how can i do it and h...
Hello all! Tried for the last 5 days to renew plan now as I consumed all data. Despite my account having 105$ on it and the plan is 35$.It never renews. Thank you.
Can you change your phone plan to a different one in the middle of the month? Also, does the deal of getting an additional 500 megabite bonus for autopay apply at any point if I switch into the plan from another one?
For the 15$ plan, do I get charged for incoming international calls?
Hi there, I currently have a a 4gig data plan with Unlimited province wide 4G LTE, I recall the old plans also had a 6gig and a 9gig option for about an additional 10-15$ per increment respectively. I can no longer see these options, I'm assuming bec...
Hi, Why do people calling me have to include the area code 506 for my number xxx-xxxx to work and some say they also have to use the #1 in front of the area code. Thanks PJ
I have registered autopay that public mobile has my card information. Last month they text message me about insufficient fund, fixed the issue last month through back and forth with moderator Now this month again, I was under the impression the autop...
I bought a SIM card and 2 months services from Canadian Cell services to get the free sim card and 1 month free, for my mothers phone. Unfortunetly I did not understand I was supposed to activate through Canadian Cell services. I activated directly ...
How do you find out when your data plan rolls over into the next month? Is it the same day that the bill is due?
hi, I purchased some data and also have some data from my original plan, but when I'm outside I cannot seem do do my tasks, for example downloading emails and such with data. I can download them just fine once I'm back home and use wifi to do so. Any...
It was working this morning and now i cant get any service
Hi Guys, I got a SMS from PM said there are could be $30 bonus (20+10) if I refer a friend and activate before June 25th, like following, is it legit? have you guys received this? Thanks. Addition bonus
Hi All,I just got the Sim selected a number and activated the service all went well, But when i called my friend he didnt coudlnt see my number and was showing Unknown caller, I restarted my phone several times but no luck, then i tried calling the s...
I keep getting this message when trying to use mobile data. When I go into cellular data options, the only available fields are APN, Username and Password. I'm using APN: sp.mb.comUsername: blankPassword: blank Please can anyone help?Thanks!
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