Community

vincep · 08-13-2019

is it just my pc or the self serve feature for changing plans is not loading properly ? and found this in Public Mobile site : Click here to find out where you can make a real-time payment. And then go to the location, tell them you want to make a pa...

vincep · 08-13-2019

Why doesn't Public Mobile have Automatic activation once the proper funds are in the account ..why do we have to be at the mercy of the moderators to use our phone services ? ..just common sense approche to a simple problem dont you think ...other ca...

vincep · 08-12-2019

its near imposible to contact Mods for issues ..can't public Mobile schedual Moderators to make sure at least 1-2 are on at all times ...seeing that you dont have a call centre

vincep · 05-10-2019

so i just seen online that the $25 / 1 GB unlimited talk canada wide and international text , and the $40 / 5GB unlimited talk canada wide and international text is back on as of this morning ...can Mods confirm

vincep · 05-09-2019

Your trouble shooting and IT help system needs an over haul , It is near impossible to get your moderators to help with issues on hand . I've tried multiple times to contact Mods on line when they are active , as soon as i sent a message they go off ...

vincep · 08-16-2019

i've contacted the CEO of public mobile David Maclean and this is what hes sent to me about the frustation of getting intouch with a Moderator David MacLeanThu, Aug 15, 1:29 PM (1 day ago) to meThanks for the feedback. What exactly was the issue you ...

vincep · 08-14-2019

and how do you know about this so called FIFO system ?? waiting 4 days is just rediculious that is totally not acceptable for a paid service ..i've contacted the CEO directly on his personal email about this issue of not being able to get a reply fro...

vincep · 08-13-2019

"Sorry, we could not complete your call; you don't have a long distance add-on and this call is not covered by your plan". thanks for the assist ..think i'll just have to wait for the Moderators ..unfotunate because i have a disability and use the ph...

vincep · 08-13-2019

lol ...thanks for the heads up ..btw something must be screwy over at Public Mobile server ...*611 tells me for current activity on my account ..my current plan will activate 6 am eastern standard time on the 12th of september ???

vincep · 08-13-2019

Thanks for the sugestion ..but getting a moderator to contact you back is more like finding a needle in a hay stack ..near impossible ....its going on 24+ hours now

Community

User Statistics

User Activity

plan change

reactive my account

Access to Mods

$25 / 1 GB plan and $40 / 5GB plan back on again as of today

Contacting and getting results from Community Moderators

Re: Access to Mods

Re: Access to Mods

Re: plan change

Re: plan change

Re: plan change